*** ONLY PERMANENT EMPLOYEES IN THE TITLE PRINCIPAL ADMINISTRATIVE ASSOCIATE AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. ***

***To Apply: Email your resume and cover letter to dcwpjobs@dcwp.nyc.gov with the Job ID number and Position Name in the subject line.***

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram and YouTube.

As a small agency with a big mission, every staff member at DCWP plays a critical role in ensuring success. The General Counsel Division at DCWP seeks an experienced employee to serve as the agency’s Freedom of Information Law (FOIL) Officer / Principal Administrative Associate. Reporting to the Associate General Counsel, the FOIL Officer will be responsible for reviewing and answering FOIL requests received by DCWP. The ideal candidate is detail-oriented and diligent. Accuracy, efficiency and the ability to juggle multiple projects are key requirements of this position. The ideal candidate has high work standards and appreciates supervision that contributes to that result. Responsibilities include but are not limited to:

- Receiving and tracking all FOIL requests submitted to the agency;


- Gathering all necessary files and information to prepare responses to FOIL requests;

- Reviewing documents responsive to FOIL requests to identify possible exemptions and completing redactions, as necessary;

- Drafting acknowledgments, extensions, and responses to FOIL requests in the manner and time period provided by the Freedom of Information Law;

- Coordinating with other FOIL team members to ensure requests are handled efficiently;

- Working with units within the agency as necessary to facilitate production

- Creating tracking systems and protocols as needed to carefully track all requests and responses in an organized manner;

- Assisting with administrative support functions in the General Counsel Division as requested;

- Communicating with members of the public who submit FOIL requests or inquire about FOIL-related matters;

- Using Open Records Portal, Accela, AIMS, Business Automation, and other resources as needed to track requests, gather records, and respond to requests; and

- Maintaining well-organized and updated files and other written and electronic records.

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

- Detail-oriented with experience in handling multiple priorities and working under pressure to meet deadlines. - Strong and demonstrated organizational skills. - Strong written and oral communication skills. - Self starter who can work with minimal supervision but who appreciates review and oversight. - High proficiency in Microsoft Word, Excel, Outlook and PowerPoint and Adobe Acrobat programs. - Knowledge of Open Records Portal, Accela, AIMS and Business Automation a plus. - Ability to rapidly and efficiently perform routine administrative duties, including copying, scanning, mailing, and faxing. - Ability to read and understand rules and regulations. - Respectful and professional demeanor in diverse contexts and experience interacting with the public.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.