The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) has a vacancy for a Financial Systems Release Manager.

Reporting directly to the Financial Systems Deputy Executive Director and with a wide degree of latitude, the Release Manager will coordinate and facilitate the activities of multi-discipline internal and external teams to ensure that the right software is delivered to the right environments at the right time. The Release Manager will facilitate sessions with business, application, testing, infrastructure, operations area managers, leads and staff. During these sessions the Release Manager will take and assign tasks so that RM's (i.e., software change records) are updated appropriately. Responsibility for the changes will reside with the Release Manager and he/she will ensure that the incident documentation is sufficient in order to: allow software planning based on business need by dates, ensure that testers have adequate change documentation and that RM's aging in certain states are moved through our incident tracking lifecycle correctly. The Release Manager will be responsible for ensuring that the City's change management system correctly reflects all information made available by the vendor via their change management system (and vice versa). The Release Manager will be responsible for the creation of the out-year release plan for the financial system and the application of periodic updates as necessary.
The FMS/3 Software Release Manager will perform the following daily / weekly tasks:

- Run the environment management and coordination meeting. In this meeting, the application environment owners will provide the usage plans. The Release Manager will collect these requirements and ensure that vendor software deliveries align with the proposed activities and that the RM's are tagged accordingly. The Release Manager will escalate issues to the environment owners when delivery plans are at risk.

- Run the Financial Management System (FMS) defect meeting. The Release Manager will construct tracking reports and bring these materials to the meeting to facilitate the discussion. The Release Manager will elicit and document delivery information from an external vendor, and provide City staff a moderated forum to discuss serious/critical defects with the vendor - with the goal being a reasonable delivery plan for the tracked incidents.

- Provide support to Business Analysts for project related RM's. The Release Manager will assist the business teams by helping ensure that collections of identified RM's are packaged appropriately by the vendor. The Release Manager will keep abreast of changes to these sets of RM's and escalate to the vendor and notify the business analyst of developments.

- RM Policing (e.g,. closing out RM's that date has passed). The Release Manager will monitor RM's that have aged in certain states (e.g., pending approval, submitted, implemented, etc). The Release Manager will escalate these conditions to the appropriate owners and notify management. The Release Manager will work to track down the root cause that leads to the aging and will propose process changes to prevent from occurring in the future.

- Ensuring FISA 's defect tracking tool and our external vendors tool remain in sync. The Release Manager will review Remedy (used by an external vendor) and will update FISA's change management repository (clear quest) with new updates to status, description and delivery information. The release manager will be expected to lead any initiatives to automate this process.

- Publication of defect rates / throughput: The Release Manager will gather requirements from management for the defect reporting metrics.
The individual will then be responsible for the creation of reports and process to gather and publish the statistics. The individual will also be responsible for the actual collection and publication of the statistics.
The FMS/3 Software Release Manager will perform the following periodic tasks:

- Manage Advantage Release Upgrade Plan. For major application releases, the Release Manager will construct a project plan to track the activities cross-discipline. The Release Manager will be expected to orchestrate the events for large scale deployments - on-site as requested by management. The individual will track progress of the release, send periodic status reports, escalate issues to upper management, moderate status/checkpoint calls, facilitate post-mortem meetings. etc.

- Managing the Out-Year Release Plan: The Release Manager will facilitate discussions to map out FISA's multi-year Advantage upgrade plan. The individual will document the results and publish them in the form of u word document describing the approach and a Visio / gantt chart showing the layover of work tracks for several teams.

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

- Strong MS Project, MS Visio experience (REQUIRED) - Expert level MS Excel (REQUIRED) - Ability to design detect reports from standard incident tracking tools (e.g., Remedy software or Clearquest) (REQUIRED) - Excellent communication and interpersonal skills and ability to work well with business staff, technical staff, and external vendors in a professional manner (REQUIRED) - Working knowledge of accounts payable, accounts receivable, budgeting, or governmental accounting processes (PREFFERED) - 10 or more years of experience with a large, complex, software implementation in a lead test, development or management role. - Experience working with a major ERP package (e.g., Peoplesoft, SAP, Siebal, etc). (Preferred) - Experience with at least two 2 full SDLC implementations.

New York City Residency is not required for this position.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.