The Office of the New York City Comptroller is seeking an experienced Facilities Manager with strong customer service skills who will have the responsibility of maintaining 11 floors of office space that supports 750 agency employees. Position requires great attention to detail and consistent anticipating, planning and following up on work requests and projects, and would be ideal for an experienced supervisor with demonstrated ability to anticipate and resolve complex facilities issues, utilize time effectively to plan for projects and conduct daily office maintenance operations.

The selected candidate will be responsible for supervising custodial staff and working alongside the custodial staff to complete projects including handling some of the physical aspects of the work as required.

Reporting directly to the Executive Director of Facilities, the duties and responsibilities of the position include, but are not limited to, the following:

- Supervises custodial staff and performs related custodial/facilities maintenance work;

- Manages the facilities service portal to ensure facility service requests are assigned, handled in appropriate timeframes based on situation, and consistently follows up conducting floor inspections at minimum on a weekly basis, daily if necessary to ensure staff are performing their core duties, which includes vacuuming, dusting,, sanitization, mopping, pantry and conference room upkeep, event set up and breakdown; light moving of boxes and furniture.

- Handles the allocation of and determines the need for overtime assignments; reviews timesheets with attention to accuracy and proper authorization in order to approve; manages time and leave for custodial staff to ensure coverage.

- Responsible for developing performance plans, handling coaching and disciplinary discussions with staff and producing related documentation, as needed.

- Works closely with DCAS Building Services to ensure common areas including bathrooms, climate, security issues are addressed as well as assists with managing facility projects including annual window air conditioner installation and removal; annual fire extinguisher inspection and DCAS fire safety team trainings; supports agency wide events including annual employee picnic and holiday events.

- Serves as Agency Salvage Officer, works on procurement requests as needed, coordinates with other Agency bureaus to complete projects including handling some of the physical aspects of the custodial work and performs related work assignments, special projects as may be required.

Note: This position requires working in-person in the office on all the assigned days/hours and may also require working evenings and weekends to perform custodial work and/or supervise staff, sometimes with little advance notice.

1. Eight years of full-time experience in construction, repair, alteration and/or rehabilitation of multiple dwellings, commercial, industrial or public buildings in the capacity of general contractor, superintendent of construction, procurement specialist, evaluator responsible for cost estimation, or as a field supervisor or as an inspector, at least 18 months of which must have been in a supervisory or administrative capacity involving responsibility for a large number of buildings; or
2. Education and/or experience which is equivalent to "1" above. Education in an accredited college leading toward a baccalaureate degree in engineering, architecture, engineering technology or a closely related field will be accepted on a year-for-year basis up to a maximum of four years. However, all candidates must possess at least 18 months of the specialized supervisory or administrative experience described in "1" above.

- Demonstrated supervisory experience in managing custodial staff, documenting work performance, handling discipline issues and coaching to achieve performance excellence. - MS Office skills a must, be able to use MS Outlook, MS Excel and MS Word. - Models and displays superior customer service skills. - Excellent written and verbal communication skills, exceptional ability to organize and prioritize work assignments, displays excellent time management skills.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.