About the Agency:
The New York City Department of Housing Preservation and Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.
- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.


Your Team:

The Office of Enforcement and Neighborhood Services (OENS) leads the agency’s effort to work closely with other HPD divisions and outside community partners to identify buildings in distress, assess and develop appropriate strategies to address those properties and work closely with responsible owners to develop a plan to improve conditions and return buildings to firm financial footing and physical health. OENS uses enforcement tools within its Division of Code Enforcement, Housing Litigation Division, Emergency Operations and Enhanced Enforcement, and the Division of Neighborhood Preservation to ensure compliance with legal and regulatory obligations.
The Office of Enforcement of Neighborhood Services is composed of six divisions: Data Management & Technology (DMT), Division of Neighborhood Preservation (DNP), Administration & Internal Compliance (AIC), Housing Litigation Division (HLD), Division of Code Enforcement (DCE), and Emergency Operations and Enhanced Enforcement Division.

Your Impact:

The Emergency Operations and Enhanced Enforcement Division is responsible for: the Emergency Repair Program; compliance with requirements related to lead-based paint and mold remediation activities; all construction procurement activities for the Division, including ensuring compliance with the Procurement Policy Board rules and regulations; and enhanced enforcement through the Alternative Enforcement Program. The Emergency Repair Program is responsible for emergency repairs in privately-owned residential buildings in response to violations issued by HPD or other city agencies and for monitoring vendor repair work in City-owned buildings. The primary goal of the ERP is to secure voluntary corrective action by the landlord; if the landlord fails to correct, the division should take action to award, monitor and sign off on emergency repair to protect the health and safety of tenants.

Your Role:
Under the executive direction of the Assistant Commissioner for the Emergency Operations and Enhanced Enforcement Division, the Executive Director/Admin Project Director M3 will be responsible for the oversight of the City-Wide Emergency Repair Program, which will include the Emergency Repair Program and the Environmental Hazards Unit. These units are responsible for conducting timely assessments of immediately hazardous violations by conducting field visits, creating scopes of work, monitoring the work of vendors according to the requirements of the law for the type of work conducted (i.e obtaining permits), identifying and taking action when vendors fail to perform adequately and signing off on work timely so payments can be made for the work conducted. Lead-based paint and mold remediation must be done following specific city, state and federal requirements. The selected candidate’s duties will also include, but not be limited to, the following:

Your Responsibilities:

- Oversight of all emergency repair services, including heat and hot water restoration and the repair of self-closing doors by a mandated timeline.
- Oversight of all lead-based paint, mold, asbestos, and other wok performed by the Environmental Hazards Unit, include the repair of lead-based paint by a mandated timeline.
- Review all current directives and procedures related to emergency repairs and environmental hazards.
- With guidance from the Assistant Commissioner, create and implement directives and procedures that will maximize productivity and enhance customer service.
- Assist in organizational planning to maximize operational efficiencies and compliance with new legislative and administrative mandates.
- Establish and cultivate cooperative relationships between the Emergency Repair Program and other HPD offices, as well as other City agencies, to ensure the delivery of quality services.
- Respond to requests from the Assistant Commissioner, Associate Commissioner, Communications team and Intergovernmental, as directed by the Assistant Commissioner, for matters related
to the ERP.
- Represent the Department at meetings and public hearings, with other agencies and organizations, both private and public.
- Oversee the coordination of special projects, assignments, and initiatives.
- Ensure proper training of the staff.
- Direct supervisor to two Program Directors, which have a combined staff of 133.
- Review, provide oversight and attend meetings on budgetary, productivity, and analytical reports.
- Assist with development and implementation of technological changes to the emergency repair process.

1. A baccalaureate degree from an accredited college and four years of experience in one or more of the following areas: community organization, social work, urban development projects, real estate, public administration, or a related field, of which two years must have been in a field directly related to neighborhood improvement such as housing, community organization, urban renewal or planning, or real estate. A Law Degree or graduate work in an appropriate field may be substituted for up to two years of the general experience required; or

2. Education and/or experience equivalent to "1", including part-time and/or volunteer experience.

- Candidate who is proficient in Microsoft Word, Power Point, Excel, and Outlook. - Candidate who possesses strong verbal and written communication skills. - Candidate who possesses experience managing diverse workforce of multiple fields and titles. - Candidate with supervisory experience including at least 50 staff. - Candidate must be available to respond to emergencies on a 24/7 basis. - Candidate who has experience with understanding and communicating construction requirements of local code.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.