AGENCY DESCRIPTION:

The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.

DIVISION DESCRIPTION:

The Division of Economic and Financial Opportunity (DEFO or Division) is committed to encouraging a competitive and diverse New York City business environment by promoting the growth and success of small businesses, with special emphasis on historically underserved groups, and ensuring their meaningful participation in the government procurement process.


JOB DESCRIPTION:

The Executive Director of Strategy and Analytics will supervise data and program analysts and the Division’s Compliance Officer. The Executive Director is also responsible for managing DEFO’s datasets, analysis and reporting. In addition, the Executive Director will support senior managers of the Division in implementing strategic projects, including the citywide M/WBE Disparity Study. This position will report to the Deputy Commissioner of DEFO.

Specific Responsibilities:

Performance and compliance reporting

- Manage production of quarterly M/WBE Program reports and agency performance analysis as mandated by relevant laws, in collaboration with the Mayor’s Office of Contract Services (MOCS).

- Manage Division’s submissions for the Mayor’s Management Report (MMR).

- Oversee work of the Division’s compliance officer, including fulfilling the Division’s responsibilities regarding completion of the annual compliance audits and agency utilization plans.

- Support program leaders with producing compliance, performance and productivity reports.

- Coordinate internal and external data requests and analysis.


Data management

- Ensure integrity of data generated internally in the Division and collected from outside sources.

- Oversee exports of contact data from the City Financial Management System (FMS), through collaboration with MOCS and NYC Financial Information Services Agency (FISA).

- Manage M/WBE data validation and reconciliation for the Division’s certification management system (MS Dynamics 365), the Online Directory of certified firms, CRM on Demand and the FMS.


Strategic analysis

- Support senior agency and other City leaders in managing the consultant conducting the citywide M/WBE Disparity Study.

- Coordinate strategic and operating planning for the Division’s units, and assist program leaders in setting goals and developing new programming and initiatives.

- Manage goal setting for the Division’s metrics in the MMR.

- Assist with special projects as needed.


Communications

- Serve as liaison between Division and agency’s Communications unit, including coordinating with Marketing unit.

- Collaborate to develop content for reports, talking points, press releases, and public hearing testimony.


Technology

- Serve as the division's primary liaison to SBS' IT team, ensuring that the Division’s technology priorities are understood and pursued, engaging programmatic staff and divisional leaders as required.

- Identifying improvement opportunities and helping to define programmatic and technical requirements to facilitate the IT team’s design of technical solutions that align efficiently with the business needs of DEFO.

- Keeps abreast of technology concerns or needs for the Division and helps to translate those concerns into new needs for additional equipment, applications or infrastructure services based on expected effects or impacts for the Division’s business functions.

- Explore and share new, accessible technology tools to increase the effectiveness of DEFO's work.

- Serve as the Division’s subject matter expert for technology tools utilized by the programmatic staff.


PREFERRED SKILLS:

- At least three years of satisfactory professional experience in a research and / or analytical role;

- Experience in managing staff;

- Advanced degree (MPA / MBA with a policy focus preferred);

- Intermediate skills in MS Excel (e.g., pivot tables, VLOOKUP function, descriptive statistics);

- Proficiency in MS Access (creating queries);

- Familiarity with SPSS, SAS, R or other statistical analysis software;

- Familiarity with MS Power BI;

- Experience in creating presentations of analytical findings and calculations in MS Power Point;

- Experience with identifying, analyzing and interpreting data trends, and preparing reports;

- Well-developed ability to distil complex information into its essential components and concepts;

- Capable of working in a fast-paced environment, managing multiple projects simultaneously, and prioritizing assignments;

- Outstanding writing, presentation, and communications skills; ability to communicate efficiently and comfortably with executive staff;

- Excellent project management skills including planning, implementation and follow-through;

- Familiarity with New York City's procurement process is a plus.


HOW TO APPLY:

THIS POSITION IS OPEN TO CANDIDATES WHO ARE IN THE ADMINISTRATIVE STAFF ANALYST (OR OTHER COMPARABLE TITLES), THOSE WHO ARE REACHABLE ON THE CIVIL SERVICE LIST AND THOSE IN THE 55-A PROGRAM. PLEASE INDICATE IN YOUR COVER LETTER IF YOU ARE PERMANENT IN THE TITLE OR ARE REACHABLE ON THE CIVIL SERVICE LIST.

City Employees: Apply through Employee Self Service (ESS) at www.nyc.gov/ess search for Job ID: #598912

Current SBS Employees: Please email your resume and cover letter including the following subject line: EXECUTIVE DIRECTOR OF STRATEGY AND ANALYTICS and send to careers@sbs.nyc.gov

All Other Applicants: Go to www.nyc.gov/jobs search for Job ID: #598912

If you are unable to apply via NYC Jobs or ESS, you can email your cover letter and resume to careers@sbs.nyc.gov with the following in the subject line: EXECUTIVE DIRECTOR OF STRATEGY AND ANALYTICS

If you do not have access to email, mail your cover letter & resume to:

NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza, 11th Floor
New York, New York 10006

Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is required within 90 days of appointment.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.