THIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM.

**ONLY PERMANENT EMPLOYEES IN THE TITLE, COMPARABLE TITLE (UNDER 6.1.9), ELEGIBLE FOR 55A, AND THOSE THAT ARE REACHABLE ON THE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. EMAIL YOUR RESUME AND COVER LETTER TO DCWPJOBS@DCWP.NYC.GOV WITH THE JOB ID NUMBER, POSITION NAME IN THE SUBJECT LINE AND EMPLOYEE IDENTIFICATION NUMBER (EIN).

To Apply: Email your resume and cover letter to dcwpjobs@dcwp.nyc.gov with the Job ID number and Position Name in the subject line.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram, and YouTube.

DCWP is looking for a driven and highly organized Executive Director of Administration Services. The selected candidate will be reporting directly to the Deputy Commissioner of Administration and will oversee the Directors of Human Capital, General Services, and the Office of Diversity, Equity, and Inclusion. The ideal candidate must have excellent communication and interpersonal skills along with experience in managing a diverse team.

The Executive Director will:
- Oversee the human capital unit’s core functions of recruitment, onboarding, performance management, and leave administration;
- Review the human capital team’s processes to ensure standardization and consistency and make recommendations for improvements;
- Implement best practices and prepare internal communications to help the agency maintain compliance with DCAS policies and agency policies;
- Work closely with agency divisions to assess their hiring needs and challenges;
- Build strategic talent recruitment plans;
- Improve employee engagement;
- Oversee the General Services unit’s four core functions including Facilities management, Mailroom, Fleet management, and health and safety administration;
- Proactively address the needs of the agency across all four locations and implement measures to ensure staff are working in a safe and healthy environment;
- Oversee the office of Office of Diversity, Equity, and Inclusion responsible for ensuring that the agency’s hiring and employee-related policies are fair and inclusive; and
- Monitor the agency’s utilization of MWBE vendors and ensuring that we continue to solicit and award contracts to MWBE vendors whenever possible.

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

- The ideal candidate will have demonstrated success managing the Administrative operations of a comparable City agency, or similar organization, and will have exhibited: - Excellent written and verbal communication (Excel and presentation skills preferred) - Experience in the areas of project management, compliance, human capital, and facilities management - Experience implementing organizational policies based on legal obligations and organizational best practice - At least 5 years of Supervisory experience overseeing a unit or bureau. - Entrepreneurial Detail oriented Highly organized Good judgment - Team player willing to roll up their sleeves and operate at various levels Ability to juggle multiple projects

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.