APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services (ITS)/Enterprise Shared Services is recruiting for one (1) Computer Specialist (SW) III, to function as a ETL Lead Developer, who will:

- Under general supervision, with wide latitude for the exercise of independent initiative and judgment, is responsible for data modeling, normalization, ETL processing, integration/reporting services, data models, database query optimization, collaborate with cross-functional teams to deliver high-quality software solutions that meet business requirements, while ensuring performance, scalability, security, and accessibility to manage large volumes of data.

- Develop a deep understanding of the agency’s IT policies, infrastructure, technology stack, and support processes using their experience in systems engineering to define standards and enforce adherence to those standards.

- Develop, manage, optimize, and automate ETL workflows.

- Develop and present analysis of the ETL environment to detect critical deficiencies and recommend solutions for improvement.

- Confirm the conformance of applications, components, and services to established standards throughout the application development lifecycle.

- Ensure data integrity, security, and compliance with industry best practices.

- Perform data model management and version control using industry standard tools.

- Facilitate creation, migration and maintenance of database objects across development/QA/production environments.

- Perform data modeling and database design for application development and product implementation initiatives.

- Participate in the software testing process, including identification and resolution of defects.

- Apply technical knowledge to determine solutions and solve complex problems.


Hours/Shift:
Normal Business Hours

COMPUTER SPECIALIST (SOFTWARE) - 13632

(1) A baccalaureate degree from an accredited college, including or supplemented by twenty-four (24) semester credits in computer science or a related computer field and two (2) years of satisfactory full-time software experience in designing, programming, debugging, maintaining, implementing, and enhancing computer software applications, systems programming, systems analysis and design, data communication software, or database design and programming, including one year in a project leader capacity or as a major contributor on a complex project; or
(2) A four-year high school diploma or its educational equivalent and six (6) years of full-time satisfactory software experience as described in “1" above, including one year in a project leader capacity or as a major contributor on a complex project; or
(3) A satisfactory combination of education and experience that is equivalent to (1) or (2) above. College education may be substituted for up to two years of the required experience in (2) above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. A masters degree in computer science or a related computer field may be substituted for one year of the required experience in (1) or (2) above. However, all candidates must have a four year high school diploma or its educational equivalent, plus at least one (1) year of satisfactory full-time software experience in a project leader capacity or as a major contributor on a complex project.
NOTE: In order to have your experience accepted as Project Leader or Major Contributor experience, you must explain in detail how your experience qualifies you as a project leader or as a major contributor. Experience in computer operations, technical support, quality assurance (QA), hardware installation, help desk, or as an end user will not be accepted for meeting the minimum qualification
requirements.
Special Note
To be eligible for placement in Assignment Level IV, in addition to the Qualification Requirements stated above, individuals must have one year of satisfactory experience in a project leader capacity or as a major contributor on a complex project in data administration, database management systems, operating systems, data communications systems, capacity planning, and/or on-line applications programming.

- Exceptional soft and interpersonal skills, including teamwork, facilitation, and negotiation. - Strong leadership skills and experience working with all levels of leadership. - Excellent analytical and technical skills as well as planning and organizational skills written, verbal, communication, and presentation skills with the ability to articulate new ideas and concepts to technical and nontechnical audiences. - Knowledge of business engineering principles and processes. - Working knowledge of problem solving with customers using design thinking innovation. - Demonstrated experience working with all levels of leadership, technical and non-technical staff. - Ability to manage multiple tasks under tight deadlines.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.