*** AMENDED DUTIES: INCLUDES LIFTING INFORMATION, 7/31/23

Clerical Associate IV-10251 - Open to applicants who are permanent in the Civil Service title of Clerical Associate or for those individuals who file for THE NEW YORK CITY BRIDGE EXAM No. 3971 within the filing period From June 7, 2023, to June 27, 2023 (extended date of July 18, 2023), which includes CLERICAL ASSOCIATE.

THE TEST DATE: Multiple-choice and Qualifying Education and Experience testing is expected to begin on Monday, September 18, 2023. See link to exam Open Competitive Exams for Anyone - Department of Citywide Administrative Services (nyc.gov) - https://www.nyc.gov/site/dcas/employment/exam-schedules-open-competitive-exams.page

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems
2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

PROGRAM AND JOB DESCRIPTION:

The Bureau of Human Resources and Labor Relations (HR Central) provides effective human resource management by developing and implementing policies, programs and services in support of the values, vision and mission of the agency.

We attract, hire, and develop quality staff to provide an array of public and mental health services, as well as develop and manage Human Resource Information Systems to better streamline our transactional and reporting capabilities. We are committed to fostering an environment that promotes diversity, equity, civility and respect.

The Bureau of Human Resources consists of the following units:

Compliance
Conflict Resolution
Employee Relations
Employee Services
Hiring and Civil Service
Labor Relations
Leaves and Benefits
Recruitment, Classification, and Procurement
Training & Professional Development
Workforce Analytics

The Bureau of Human Resources seeks to hire a detailed, customer service-oriented Clerical Associate assignment level 4, with exceptional written and verbal communication skills to serve as Employee Relations Specialist.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

- The role of the Employee Relations Specialist is to support the Director of Employee Relations and, more generally, the Senior Director of the Office of Training and Professional Development.

- Provide support in assisting with the planning and executing of employee recognition programs.

- Prepare and distribute agency-wide communication materials for upcoming events and programs.

- Track and enter data on performance evaluations.

- Office management including receptionist coverage when necessary.

- Organize and coordinate ongoing projects for the Bureau.

- Handle inquiries and information of a confidential nature.

- Maintain inventory of office supplies and materials (e.g., print orders, equipment lending requests), at times may be required to lift heavy supplies and materials.

- Perform clerical functions such as scheduling and conference room reservations, copying, faxing, data entry, and filing.

- Check records and data for accuracy of information and for conformity with established policies and procedures.

- Produce routine reports.

- Work with other agencies and Community-Based Organizations (CBOs) to coordinate the logistics of Blood Drives and agency events on site and at other satellite locations, at times may be required to lift heavy supplies and materials.

- Assist with the planning and coordination of DOHMH Community Engagements.

- This job may require heavy lifting.

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

- Microsoft Office suite (includes Outlook, Word, PowerPoint, Excel and Access). - Strong communication and written skills. - Selected applicant must be able to handle heavy items.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.