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Posted on: 07/10/2024
  1. Full-time



  1. No exam required


Office of the Chief Operating

$87,957.00 – $94,029.00

Job Description

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

The Office of the Chief Operating Officer (COO) is comprised of Human Capital Management (HCM), Information Technology (IT), Support Services, and Geographic Information Systems (GIS). The Office of the COO is focused on implementing agency initiatives and strategies and incorporating them into daily operations to meet agency objectives and goals.
The NYCEM Geographic Information Systems (GIS) Unit produces reliable location-based information through the integration, analysis, and visualization of essential data distributed in the form of maps, datasets, summary metrics, and associated applications.

Guided by the recommendations from the City’s after-action report following the extreme rain event associated with Post-Tropical Cyclone Ida in September 2021, NYCEM is embarking on an Emergency Data Improvement Initiative to more readily and accurately integrate the field data collected after an emergency by various entities assisting in canvassing, response, and recovery operations; to improve data sharing amongst agencies; and to develop new data products for emergency response. The heart of this effort is the establishment of an interagency Emergency Data Governance Committee (EDGC), chaired by NYCEM, with the mission of identifying gaps and obstacles in acquiring and managing the data needed for operational response and situational awareness; critiquing and testing proposed solutions; and establishing standards and protocols for data management and governance. Both organizational and technological solutions will be examined by the committee.

NYCEM has an exciting opportunity for a motivated data professional to join the Geographic Information Systems (GIS) unit as a Program Manager, Emergency Data Improvement Initiative (EDII). The Program Manager will provide technical and administrative support for the initiative. The selected applicant will coordinate meetings, develop agendas, compile and distribute notes, and follow up on deliverables, as well as collaborate with NYCEM GIS, field response staff, and other agencies to improve existing systems and procedures. Reporting to NYCEM’s Executive Director of GIS, the Program Manager will:

- Join the EDII core team of subject matter experts and other NYCEM staff to analyze data management shortcomings identified by the governance committee and propose solutions.
- Manage a database of current and potential projects, including maintaining a timeline of project deliverables. Develop and execute work plans to implement EDGC and EDII recommendations
related to geospatial data and post-emergency field operations.
- Manage and document the workings of the Emergency Data Governance Committee, including:
o Engaging with committee members to determine data and process gaps.
o Maintaining roster of active committee members.
o Setting up periodic meetings of the committee and developing meeting agendas.
o Reporting on committee proceedings and recommended actions.
- Work collaboratively with multiple partnering agencies and offices including the Office of Technology and Innovation (OTI) and the Mayor’s Office of Operations (Mayor’s Ops) to facilitate
implementation of EDGC recommendations.
- Act as liaison between EDII team, GIS division, and other units and bureaus of NYC Emergency Management.
- Develop sample datasets or improve existing geospatial datasets for NYCEM or EDGC partners. Assist with the design of dashboards and web sites for interagency emergency
- data collaboration.
- Monitor and report on the expenditure of grant funds, which may include personnel costs, other than personnel costs (OTPS), consultant contracts, software licenses, and other possible expenditures.


- The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

- CDBG- (2) This position is CDBG-DR funded and has three (3) years of guaranteed funding, which will start once the position is filled. There is a possibility of extension beyond the two years.


Minimum Qualifications

1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or

2. A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or

3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.

Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.

Preferred Skills

- Two or more years of experience working with geospatial data to create maps, dashboards, and other information products. Experience creating datasets, writing metadata, and developing documentation. - Experience with the Esri suite of products, including ArcGIS Pro, ArcGIS Online, and Survey123. Experience with Python or SQL is a plus. - Experience with emergency management data and field operations. - Broad understanding of the capabilities and/or drawbacks of broadly used data management software platforms, such as Tableau, AirTable, Microsoft Power BI, Google BigQuery, etc. - Strong organizational skills. - Strong writing skills. - Strong presentation skills. - Strong interpersonal skills. - Experience working with technical and non-technical staff. - Strong initiative and ability to perform with minimal supervision. - Prior experience with NYC municipal government operations. **Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.**
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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  1. Experienced (non-manager)

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165 Cadman Plaza East

  1. Technology, Data & Innovation