ELIGIBILITY WORKER
- HRA/DEPT OF SOCIAL SERVICES
- Full-time
Location
MANHATTAN
- Exam may be required
Department
Office Of Investigation-NM
Job Description
APPLICANTS MUST BE PERMANENT IN THE CIVIL SERVICE TITLE OF ELIGIBILITY SPECIALIST OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.
BFI is mandated to detect and deter Public Assistance fraud and misuse by conducting investigations of individuals and groups that attempt to or commit fraudulent acts against HRA as per SSL 348.2; 348.3.
BFI is recruiting for (1) one Eligibility Specialist III to function as an Eligibility Worker, who will:
- Receive review and maintain a caseload of 25 case per week. Cases are prepared and submitted by Investigators that have followed agency guidelines and procedures in order to confirm overpayment and/or continued eligibility of Food Stamp benefits.
- Verify the case folders for accurate claim establishment by accessing and checking the Welfare Management System (WMS), New York City Work Accountability and You (NYCWAY), HRA One Viewer, IPay, Automated Listing of Eligibility Requirement Tracking System (ALERTS), collateral mailed inquiries, telephone contacts and other means for referral to the Supplemental Nutrition Assistance Program-Claims and Recovery (SNAP CR).
- Review claims calculations and make determination of whether to re-budget, return to Investigator or refer to SNAP-CR.
- Assess the continued eligibility to receive Food Stamps following the review of all referred data; compute and determine the amount of financial assistance for Public Assistance; Obtain and verify match material in order to determine overpayment amounts and ensure the correct budgeting of cases.
- Prepare electronic and/or paper forms following the review of all referred data for submission to SNAP-CR.
- Meet with Supervisor to discuss activities, concerns and findings.
- Complete daily activity reports specifying work actions processed.
- Perform other related duties as assigned.
WORK SCHEDULE: 09:00 AM to 05:00 PMLocation: 4 WTC
1. Completion of 30 semester credits at an accredited college or university; or
2. A four high school diploma or its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas; performing the work described below:
a. Interviewing, gathering information and/or preparing necessary documentation for the purpose of making recommendations concerning eligibility for public assistance or unemployment, health benefits, social security, insurance, or participation in social services or community programs, and other similar benefits; or
b. Performing bookkeeping, bank teller duties, housing office teller duties, purchasing agent, assistant store manager, sales representative responsible for accounts, or customer service duties or a job in which the duties include helping customers with questions or concerns; or
c. Dealing with social service agencies, legal representatives, or aiding individuals in navigating housing, social, financial or health problems or application systems; or
3. A satisfactory combination of education and/or experience equivalent to "1" or "2" above. College education may be substituted for the experience in "2" above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of required experience. However, all candidates must have at least a four year high school diploma or its educational equivalent.
Special Note
Work experience which provides only incidental opportunities to perform the job duties as described in "2a", "2b" and "2c" above are not acceptable for meeting the minimum qualification requirements.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
614806
Title code
10104
Civil service title
ELIGIBILITY SPECIALIST
Title classification
Competitive-1
Business title
ELIGIBILITY WORKER
- Experienced (non-manager)
Job level
03
Number of positions
1
Work location
375 Pearl Street
- Constituent Services & Community Programs