The Financial Information Services Agency and the Office of Payroll Administration (FISA-OPA) has a vacancy for a Business Analyst to support the Financial Management System (FMS). The DOE Business Analyst will report directly to the DOE Team Lead. The primary responsibility of the position is to ensure that the FMS software operates as necessary to manage the data processing and reporting requirements of the Department of Education (DOE). The candidate will actively manage an ongoing portfolio of work and will serve as the primary liaison with the Department of Education on all matters related to FMS.

Activities of the DOE Business Analyst role include:
- Investigate software issues reported by the Level 1 and 2 end user support or escalated to FISA Business Teams by our Oversight Agencies. Follow through on reported issues may include some or all of the following actions below:
- proposing and authoring refinements to policy and procedure documentation and training materials,
- escalating to the development team the need for a programmatic resolution,
- proposing end user (or oversight) workarounds to the usage issues (when appropriate),
- (for complex usage scenarios) providing education or guidance when the system is not being used as designed/ intended
- escalating to the Business team management the need for correction / enhancement to the software,
- informing the Level 1 and 2 end user support teams of the resolution and communicating to those teams any instructions that need to be relayed to the individual who reported the issue.
- Analyze and document business requirements and non-functional requirements of proposed software solutions (e.g., operational.
security, timing, etc.). Typical solutions (to the Financial system) come in the form of: new reports, enhancements to existing reports, data fixes, mass data changes (as a substitute for large scale data entry), new batch / modified batch processes, data configuration bundles, definition of new / modified online transactions and inquiries, etc.
- Author functional design documents that capture the details of the solution in all aspects (e.g.,. workflow requirements, business validations to be performed on data entry forms, formulas to be applied in calculations on inquiries and reports, presentation layer requirements on inquiries and reports, definition of inputs/ outputs and business logic of new / modified batch processes,
configuration profile, application data configuration changes required to enact the business or processing change, etc.,). The documentation produced will follow FISA's standard for functional designs.
- Work with technical teams to research problems and implement solutions
- During periods of peak testing (e.g., major releases) or as directed by the FISA DOE Team Lead, the candidate will test software to ensure it meets specifications and identify any defects. This task is done by using the online application, performing data analysis through the use of a reporting tool, and, in certain scenarios, through the execution of batch scripts. The candidate will also be expected to review and expand on business scenarios for the System Test team to test program modifications made to functional processes and Business Events programs.
- The candidate will have primary responsibility for testing, coordination and scheduling (i.e., management) of data fixes and mass data changes
- Run simulations of business event processing and provide: detailed status reporting on progress, detailed inventory of defects identified and in the scope of regression testing for the event, very detailed reporting on transactional failures once the event has been simulated
- Manage business event execution in production, which entails: assignment of tasks to participating parties, collection of status of assigned tasks, execution of tasks assigned to the candidate (e.g .reconciliation via data queries, plotting of numbers from executed reports onto reconciliation worksheets, review of transaction processing success rates, escalation of transaction rejections to individuals assigned for data correction or end users), dissemination of post event processing results (in terms of document counts, dollar value and qualitative analysis of document processing results). Business events are generally executed during times when
the system is offline for batch processing or maintenance. The candidate is expected to be able to provide evening or weekend support for business event execution.
- Attend scheduled meetings where RM's (change control tracking items) are reviewed with the individuals from the development organization(s). The candidate wilt have an assigned portfolio of RM's assigned and is expected to be prepared to speak to the business need in production date. requirements of the fix requested of the development organization, status of testing (if the
candidate is performing user acceptance testing on behalf of the end users).
- Update assigned RM's in a timely and complete manner such that the development organizations and release management staff are able to assess the assign, estimate and schedule the ticket/work item effectively.
- Provide written status reports and timelines for the project management office when work tracks have graduated to the level of a project and require centralized reporting. The candidate may be expected to speak to the status of 'mini-projects' in management meetings as necessary.
- Perform independent research and document findings on topics pertinent to the business of the Financial Systems division – as requested by the FISA DOE Team Lead.
- Create DOE quality control reports and send to DOE staff. Follow up on DOE questions on reported QC issues.
- Manage assigned system assurance report issues through to successful remediation (in the same manner as described above for DOE related software issues)

The candidate will work under the direction of the FISA DOE Team Lead. With a wide degree of latitude for independent judgment, the Business Analyst is expected to perform the above activities for simple, medium and complex business problems.

Experience
- Experience in a business analyst position for an Enterprise Resource Planning (ERP) project working with budget and/or procurement and/or contract functionality, preferably Advantage ERP accounting system with demonstrated experience using tools such as SQL, Crystal Reports, MS Access, and Excel.
- Experience implementing a full System Development Lifecycle for an ERP system for a large, complex organization.
- Experience developing test scripts and

1. Do you have a baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering 'and/or' management of infrastructure?

2. Do you have eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering 'and/or' management of infrastructure?

3. Do you have education and/or experience which is equivalent to "1" or "2" above?

- Excellent oral and written communication skills and proven analytical and problem solving skills. - Ability to work independently with minimal direction and under pressure with tight deadlines. - Hands-on proven experience balancing and reconciling financial data. - Demonstrated proficiency with MS Access MS Excel and other Microsoft toots such as Word, PowerPoint and Visio. - Ability speak in front of a user group and clearly describe how business functions are executed from within the FISA Financial System software and exception process/usage scenarios - Ability to orchestrate an end user meeting with the goat of: gathering requirements, gaining consensus between parties on business issues, taking and pubflst11ng meeting minutes, presenting deliverables developed by the candidate for review. - Extensive knowledge of some or all of the following: FMS Accounting, FAMIS and FMS/3 System Assurance Processes

New York City Residency is not required for this position.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.