Director, Strategy & Research
- ADMIN FOR CHILDREN'S SVCS
- Full-time
Location
MANHATTAN
- No exam required
Department
Child and Family Well-Being
Job Description
This vacancy has now expired.
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $106,117-$122,034.
The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services, and provides subsidized child care vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement and programs for youth in the community.
The Division of Child and Family Well-Being (CFWB) at ACS works to ensure families and children have the critical supports they need to thrive and enjoy self-determination. The Division focuses on leveraging concrete resources, stakeholder relationships, and community and family strengths to drive toward greater equity and social justice, reduce disparities and disproportionality - including in the child welfare system - and create conditions that foster well-being for all families across New York City.
The Office of Strategy, Research, and Provider Partnerships (SRPP) within the Division of Child and Family Well-Being (CFWB) at ACS oversees strategic, analytical, and data-driven initiatives that support CFWB offices, programs, and policies. The SRPP is comprised of four specialized teams: Family Enrichment Centers Program Management (FEC PM), the FEC Program Sustainability and Improvement (PSI) team, the Child Care Data Management and Systems (DMS) team, and the Strategy and Research (SR) team. This position will sit on the FEC Program Management team and report to the Executive Director of that team.
The Research and Strategy team will provide strategic research, project management, and stakeholder engagement support to CFWB program areas for the purpose of creating new, or enhancing pre-existing, business processes, initiatives, and systems. Additionally, the unit will provide research and strategic support for the development and implementation of new programs that support children and families, including the expanding Family Enrichment Center continuum in NYC.
The Director of Strategy and Research will report to the Associate Commissioner of SRPP and will carry out various duties, including, but not limited to:
- In close collaboration with the leadership of other CFWB program areas, use an array of strategic research, project management, and stakeholder engagement frameworks to develop new or enhance preexisting programs, business process, policies, or systems.
- Manage a team of at least two, including regular and ongoing strength-based supervision and coaching, professional development, performance assessment, and thought partnership in alignment with a culture of psychological safety, trust, and values of equity, growth, and innovation.
- Oversee and facilitate the use of equity-centered methods to collect and analyze perspectives and data from diverse sources, including from families and community stakeholders that interact with CFWB child care subsidy or FEC programs.
- Implement frameworks and leverage digital platforms to translate qualitative and quantitative data into actionable insights, including through the creation of journey maps; interactive dashboards; service blueprints; personas; program or product requirements; communication plans; implementation plans; or policy memos.
- Use digital tools and platforms to project manage, analyze and visualize insights, and manage engagements with stakeholder groups, including, but not limited to, using Airtable, FIGMA, Miro, InDesign, and Google and Microsoft suites of tools
- Use data analysis and visualization methods and platforms, including Excel, Tableau, and/or PowerBI, to help people and teams better understand data, see and understand problems, create data-driven solutions, and measure results.
- Conduct literature reviews, analyze local, state, and federal policies, and write strategic memos for internal teams, partnering NYC agencies, or external oversight partners
- Regularly and consistently communicate, collaborate, and plan with CFWB program area teams, including the Office of Community Engagement and Partnerships and the Office of Child Care Operations
- Provide strategic and research support towards the development, implementation, and sustainability of CFWB programs, including the expansion of the continuum of FECs.
- Build strong knowledge in Federal, State, and City policies that shape the environment of CFWB’s work, including childcare, City/ACS procurement/contracting, government finance and budgeting, social/human service delivery.
- Plan and facilitate effective communication with internal and external stakeholders regarding CFWB’s portfolio of work and intersections between other critical programmatic and policy areas within ACS, other city agencies, and other local and national stakeholders.
- Build and maintain a knowledge management system of innovative research methods, best-practice, and innovative ideas that could advance CFWB’s portfolio of work.
ADDITONAL INFO:
Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-caring responsibilities has been the subject of a child abuse and maltreatment report.
TO APPLY:
APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:
Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID #597078
No phone calls, faxes or personal inquiries permitted.
Note: Only candidates under consideration will be contacted.
CITY RESEARCH SCIENTIST - 21744
1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.
NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
597078
Title code
21744
Civil service title
CITY RESEARCH SCIENTIST
Title classification
Non-Competitive-5
Business title
Director, Strategy & Research
Posted until
2025-09-13
- Experienced (non-manager)
Job level
4A
Number of positions
1
Work location
66 John Street, New York, Ny
- Policy, Research & Analysis