Hours: Full- Time- 35 Hours
Work Location: 30-30 Thomson Avenue, LIC, NY 11101

Only candidates who are permanent in the Administrative Community Relations Specialist title, or those reachable on the current Open Competitive List (Exam# 1120) may apply. If you do not meet the previously mentioned civil service criteria, you may not be considered for an interview.

The Department of Design & Construction, Operations Division is seeking a Director of Operations to Support the Assistant Commissioner of Operations in the overall management and strategic direction for the following units within the division: Facilities, Fleet, Records Management, Reproduction, and the Mail Room. The Director will assist in managing DDC in-house construction projects. The selected candidate will oversee coordination of work assignments and team workflow to ensure adequate administrative coverage across the units s/he manages. The candidate will be responsible for strategizing innovative and efficient ways to provide a superior level of service to all our internal and external stakeholders. S/he will develop and implement measures to extend current reporting to all units s/he manages. S/he will work with the Senior Deputy Director, Deputy Director, and Supervisors to develop training programs, quality control, standard operation procedures and best practices for each unit. The director will attend meetings with oversite agencies. The selected candidate will ensure to maintain an environment that encourages and enhances the total work experience for all employees of the agency, achieved through safe, effective stewardship. The candidate will provide assistance through customer-oriented and service-based perspective, consistent with quality, excellence, and integrity.

Authorization to work in the United States is required for this position. NYC Department of Design and Construction does not provide sponsorship for international employees. Applicants are responsible for ensuring that they meet all qualifying requirements for this position, at the time of application.

All applicants, including City Employees:
Please go to NYC Government Jobs | Explore Careers | City of New York, go to Search for Open Jobs, and type in the Job ID # listed above. Submit job application as prompted. Do not apply via Employee Self-Service (ESS), e-mail, mail, or fax your resume to DDC directly.

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or
3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational
equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

Candidates should possess excellent leadership, facilitate teamwork, written and verbal communication skills. Also, must have strong supervisory and managerial experience with facilities management, fleet management, procurement/budget, records, and project management policies and procedures. Must be proficient with Microsoft Word, PowerPoint, and Excel. Candidate must possess a NYS driver’s license.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.