OPEN TO PERMANENT ADMINISTRATIVE STAFF ANALYST**
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The Bureau of Community Awareness, Action, Response, and Engagement (BCAARE)’s Community Response and Engagement Unit (CREU) is comprised of Behavioral Health Office of Emergency Preparedness and Response (BH-OEPR), Response and Engagement Team (RET), and Triage. CREU clinicians and peers deliver prevention and intervention services to promote mental health, support individual and community adjustment from chronic and acute trauma, support community resilience, and promote community connection. CREU teams assess, assign, and answer requests for behavioral health response, engage communities to provide behavioral health public education and connection to services, and prepare public health staff, first responder personnel, and the general public for response to and recovery from events impacting New York City and local communities.

Reporting to the Executive Director, the Response and Engagement Director is responsible for leading and coordinating a multidisciplinary team that responds to urgent community needs, including crises related to public behavioral health.

Job Duties and Responsibilities:
- Directly supervise and manage the productivity of (3) team supervisors.
- Provide oversight and ongoing coaching to teams conducting outreach in the community.
- Contribute to unit and bureau strategic planning and participate in bureau policy formulation.
- Troubleshoot programmatic challenges, issues, or concerns.
- Prepare routine and ad-hoc reports for bureau and agency leadership.
- Work closely with BCAARE’s Office of Strategy and Operations to address unit operational and procurement needs.
- Oversee shift schedules to ensure all shifts are adequately staffed.
- Maintain productive relationships with intra-governmental partners such as OMH, OASAS, DHS, SSPs, and local CBOs to facilitate connections to services
- Attend community events, public forums, stakeholder meetings and or/ hold focus groups and/or develop surveys to obtain community input for local services planning in collaboration with BCAARE units.

Preferred Skills:
- Licensed NYS LCSW, highly desired.
- 5 years direct service experience working with populations facing high risk factors for poor health outcomes, particularly individuals who are unhoused, and those with health, mental health, substance use.
- At least 2 years if direct Supervisory experience in the behavioral health field.
- Incorporate best practices for engagement, de-escalation and peer intervention services.
- Understanding of the intersection of NYC’s criminal justice and behavioral health systems.
- Demonstrated knowledge and experience with best practices around violence risk identification and management, engagement of hard-to-reach clients, harm reduction, motivational interviewing, trauma-informed care and non-violent crisis intervention techniques.
- Experience supervising peers and familiarity with peer models.
- Significant provider experience in behavioral health treatment and/or services.
- Ability to establish and maintain effective working relationships internally and externally.
- Strong interpersonal skills.
- Proficient in computers, including Microsoft suite.
- Creative problem -solver who enjoys working in a fast-paced environment, is highly motivated.
- Proven track record building cohesive and productive teams; ability to work effectively with diverse team and remain highly organized;
- Proficient in computers, including Microsoft suite;
- Creative problem-solver who enjoys working in fast-paced environment, is highly motivated and ability to coordinate multiple projects/tasks.

Why you should work for us:
- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

ADMINISTRATIVE STAFF ANALYST ( - 1002D

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or

2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.