Director of Repatriation and Emergency Assistance Program
- HRA/DEPT OF SOCIAL SERVICES
- Full-time
Location
MANHATTAN
- Exam may be required
Department
Adult Protective Services-NM
Job Description
This vacancy has now expired.
Adult Protective Services (APS), is mandated by the State of New York to provide social, legal and protective services to individuals 18 years of age and older, who because of mental or physical impairment are unable to meet their essential needs for food, shelter clothing or medical care, secure benefits and entitlements or protect themselves from physical or mental injury, neglect, maltreatment, or financial exploitation; are in need of protection form actual or threatened harm, neglect or hazardous coordination; and have no one available who is willing and able to assist them responsibly.
The Office of Adult Protective Services (APS), is recruiting for (1) Administrative Director of Social Services, ADSS 1 to function as a Director, Repatriation, Emergency Assistance and Housing Initiatives, who will:
Under the general direction of the Regional Director with latitude for the exercise of independent initiative and judgment, the Director of Repatriation and Emergency Assistance Unit (REAP) is responsible for the direction, management, review, evaluation, and coordination of the administrative and programmatic operations of the REAP Unit. The Director of the Repatriation and Emergency Assistance Unit administers over the referral process and determination of APS referrals from NYC Marshals facing imminent eviction who are presumptively eligible for APS services, ensuring that cases are processed in a timely basis, and that all deadlines, where applicable, are met; coordinates with the United States Repatriation Program (USRP), Office of Refugee Resettlement (ORR) and Office of Temporary Disability Assistance (OTDA) to ensure that vulnerable persons repatriated to the United States from a foreign country are offered temporary assistance; coordinates emergency field investigations of referrals in need of immediate investigation; and ensures that all office management functions run efficiently and effectively.
- Overall direction and oversight of staff engaged in the processing and screening of DOI eviction referrals for presumptive eligibility. Responsible for the development and implementation of tracking mechanisms to monitor adherence to State and Agency regulations.
- Overall direction and oversight of staff engaged with assisting with the repatriation of U.S. citizens from a foreign country in need of temporary assistance. Responsible for the coordination and execution of resettlement plan.
- Conduct regular conferences with unit supervisory staff to instruct and interpret agency and governmental policy and procedures.
- Establish standards and criteria to improve performance, quality and productivity of the unit; conducts studies of various functional aspects of the unit to assess and evaluate operational efficiency and effectiveness, including the review of available key performance indicators and case management reports detailing program activity.
- In conjunction with the Director of Training, assists in the development of training strategies to improve staff skills. Formulates and recommends policies and programs to enhance operational efficiency.
- Foster collaborative relationships with NYC Marshals, OTDA and other governmental, community and social services agencies to maintain affective communication and productive partnerships.
- Support the APS Central Intake Director, and in their absence, assumes APS Central Intake administrative responsibilities by overseeing program operations.
1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or
2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.
- Ability to critically assess operational issues - Working experience with APS and providing services to high-risk population - Strong interpersonal skills: effective and creative leadership ability with the capacity to work both independently and cooperatively to effect key strategies. - Excellent verbal and written communication and presentation skills. - Ability to work independently and within a fast-paced environment. - Working knowledge of HRA systems including APSNet, WMS, HRA Viewer and Lexis-Nexis.
This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
New York City Residency is not required for this position
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
605927
Title code
1005C
Civil service title
ADMINISTRATIVE DIRECTOR OF SOC
Title classification
Competitive-1
Business title
Director of Repatriation and Emergency Assistance Program
- Experienced (non-manager)
Job level
00
Number of positions
1
Work location
109 E 16Th St., N.Y.
- Social Services