OPEN TO CEMPLOYEES WHO ARE PERMANENT IN THE CIVIL SERVICE TITLE OF HEALTH SERVICES MANAGER OR THE COMPARABLE CIVIL SERVICE TITLES OF ADMINISTRATIVE MANAGER OR ADMINISTRATIVE STAFF ANALYST.

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

PROGRAM AND JOB DESCRIPTION:

The Bureau of Mental Health procures and monitors approximately 500 contracted programs that provide supportive housing, crisis intervention, mental health treatment, care coordination and psychiatric rehabilitation services. Additionally, the Bureau directly operates the City's court-mandated Assisted Outpatient Treatment (AOT) program and the NYC Supportive Transition and Recovery Team (NYCSTART) for young adults experiencing a first episode psychosis. Lastly, the Bureau evaluates its contracted and directly operated programs to understand their impact and promote quality improvement, conducts population level surveys and behavioral health care system surveillance to identify gaps care and inform decision making advocacy and policy.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Establish the strategic direction and provide broad-reaching oversight to the Office of Rehabilitation Services and its staff.
Establish programmatic policy through conducting ongoing analyses of all Rehabilitation-related programs, activities, regulatory and legislative issues, and best practices.
Identify and disseminate best practices and innovation in Rehabilitation programs and present findings to the Assistant Commissioner, Division Leadership, and the executive offices.
Identify opportunities for growth and development of Rehabilitation programs Citywide. Identify opportunities for growth and development of Rehabilitation programs Citywide.
Integrate the Rehabilitation Office's goals and objectives into larger the DOHMH mission.
Ensure the performance of all contracted Rehabilitation programs is monitored effectively and corrective action is implemented to improve program outcomes.
Establish performance-management systems and ensure that they are effective, and improvements are made as needed.
Monitor all Office operations and systems, identifying programmatic and administrative improvements, and performance management implementation.
Oversee the collection and analysis of data to monitor program efficacy and inform future planning, as well as research to identify the ongoing needs of consumers and best practices in Rehabilitation.
Respond rapidly to requests for program research and analysis on all related Rehabilitation programs from the Assistant Commissioner, Commissioner's Office, and other Mental Health Bureau units.
Be the primary liaison for the Office to senior and executive management, providers, provider groups, and State partners, including representing the Office at internal/external meetings.
Prepare and present monthly and quarterly reports on Office activities and program performance to the executive leadership.
Provide direct supervision to Mental Health Rehabilitation Office staff.
Identify professional development needs and facilitate training opportunities for all Office staff.
Conduct regular performance reviews of all direct reports.
Perform other duties as assigned.

**IMPORTANT NOTES TO ALL CANDIDATES:

Please note: If you are called for an interview you will be required to bring to your interview copies of original documentation, such as:
- A document that establishes identity for employment eligibility, such as: A Valid U.S. Passport, Permanent Resident Card/Green Card, or Driver’s license.

- Proof of Education according to the education requirements of the civil service title.

- Current Resume

- Proof of Address/NYC Residency dated within the last 60 days, such as: Recent Utility Bill (i.e. Telephone, Cable, Mobile Phone)

Additional documentation may be required to evaluate your qualification as outlined in this posting’s “Minimum Qualification Requirements” section. Examples of additional documentation may be, but not limited to: college transcript, experience verification or professional trade licenses.

If after your interview you are the selected candidate you will be contacted to schedule an on-boarding appointment. By the time of this appointment you will be asked to produce the originals of the above documents along with your original Social Security card.

**LOAN FORGIVENESS

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF.

"FINAL APPOINTMENTS ARE SUBJECT TO OFFICE OF MANAGEMENT & BUDGET APPROVAL”

1. A baccalaureate degree from an accredited college and five years of full-time professional satisfactory experience acquired within the last fifteen years, in a health services setting such as a laboratory, hospital, or other patient care facility, or in a public health, environmental health, or mental hygiene program, at least 18 months of which must have been in a managerial capacity, consisting of managerial experience clearly demonstrating the ability to perform difficult and responsible managerial work, requiring independent decision-making concerning program management, planning, allocation of resources, and the scheduling and assignment of work.

2. Education and/or experience equivalent to "1" above. Education may be substituted for experience on the basis that each 30 graduate semester credits from an accredited college in hospital administration, public health, public administration, business administration, management or administration can be substituted for one year of non-managerial experience up to a maximum of 60 semester credits for two years. However, all candidates must have a minimum of a baccalaureate degree and 18 months of managerial experience as described in "1" above.

Substantial experience providing and clinically supervising behavioral health service delivery, including evidence based, recovery and trauma informed practices for adults with serious mental illness and co-occurring substance use disorders. Demonstrate success in promoting fidelity to evidence based behavioral health practices. Demonstrate success in improving behavioral health service delivery through performance measurements. Demonstrate success in managing and motivating staff to achieve strategic goals. Knowledge and understanding of levels of behavioral health care and in New York City and their interaction with social service and criminal justice systems. Excellent written and verbal communication skills. Ability to understand and apply quantitative and qualitative data to improve service delivery, identify system strengths and weakness and advocate for improvements. Experience providing community -based services to adults in New York City Licensed Clinical Social Workers, Licensed Mental Health Counselors, and/or Licensed Psychologists.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.