DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

Our commitment to equity, effectiveness, and sustainability guides our work providing City agencies with the critical resources and support needed to succeed, including:

- Recruiting, hiring, and training City employees.
- Managing 55 public buildings.
- Acquiring, selling, and leasing City property.
- Purchasing over $1 billion in goods and services for City agencies.
- Overseeing the greenest municipal vehicle fleet in the country.
- Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

The Director of Program Operations will report to the Chief Engagement Officer and will be part of the Commissioner’s immediate support team under the Executive office. Responsibilities for the selected candidate will include but not be limited to the following:

- Managing projects throughout the full lifecycle (creation to implementation), including creation of project scopes, procurement documents, request for proposals, and overall project plan.

- Establishing critical path/milestones/dependencies to ensure timely delivery of project deliverables.

- Setting long and short-term plans, including the determination of tasks, setting targets for deadlines, needed resources and planned/actual dates.

- Identifying, selecting, and delegating tasks to project-specific team members.

- Working collaboratively with project team members to ensure all aspects of the project remain on track and within budget. Monitoring progress of the project to keep it on schedule.

- Serving as a point of contact for consultants, clients, vendors, contractors, and internal project staff.

- Creating formal briefing documents for Commissioner’s internal and external events.

- Serving as the back-up budget liaison for the Commissioner’s Office.

- Reviewing DCAS promotional actions for accuracy and adherence to the DCAS promotional policy.

- Assisting with the hiring process for senior staff level positions (vetting resumes, drafting interview questions, scheduling interviews, and following up on final selections).

- Fostering greater transparency and information sharing within the agency by leading or participating in the planning, coordination, and management of agency-wide events.

- Managing commissioner’s office strategic initiatives and priorities.

- Developing PowerPoint presentations and preparing/transmitting internal and citywide emails, as needed and/or directed.

- Collecting, interpreting and analyzing data to make informed decisions and/or support decision-making processes for the Commissioner’s office.

- Serving as back-up to Chief Engagement Officer.

1. A baccalaureate degree from an accredited college with at least four (4) years of experience in media relations, marketing, social media, or a position utilizing similar skills; excellent writing skills and the ability to think creatively and produce memorable, engaging work product.

2. A comfort with working with others to collaborate on the creation of communications work product; excellent project management, interpersonal, and leadership skills; strong attention to detail and ability to meet frequent and changing deadlines; the ability to synthesize complex information and communicate it in easy-to-understand, plain language that is accessible to non-subject matter experts; highly-motivated, hard-working, and possessing a strong desire to learn and grow.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.