APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE COMMUNITY RELATIONS SPECIALIST CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE. OR BE IMMEDIATELY REACHABLE ON EXAM NO. 1120.

DSS Community Outreach is dedicated to expanding access to information and resources about HRA and DHS programs in the community by bringing services directly into the community and by partnering with and serving as a resource to community-based provider organizations serving HRA and DHS clients and applicants. Interagency Partnerships establishes and manages partnerships with other City and State government agencies, and quasi-governmental entities to improve the coordination of government service delivery for low-income New Yorkers. Interagency Partnerships seeks to streamline access to government benefits and services through enhanced communication and coordination between agencies.

The Director of Interagency Partnerships is responsible for establishing, coordinating, and managing relationships, communication, and coordination of shared programs, services, and interests with colleagues in other government agencies who may be providing benefits and services to low-income New Yorkers. The Director leads the coordination of special projects involving DSS and other government agencies.

The Office of Community Outreach is recruiting for one (1) Administrative Community Relations Specialist NM 2 to function as the Director of Interagency Partnerships.

Under the general direction of the Assistant Deputy Commissioner of Community Engagement, with wide latitude for the exercise of independent judgment and action, the Director of Interagency Partnerships will plan and manage the responsibilities of the Interagency Partnerships unit. The Director will plan, coordinate, and implement special projects and other initiatives that promote interagency collaboration to improve access to government programs and services for low-income New Yorkers through effective communication and collaboration across government agencies.

The Director has overall management responsibility for the operation and administration of Interagency Partnerships to ensure that the unit operates effectively and efficiently to achieve agency goals, objectives, and outcomes in compliance with federal, state, and city mandates and mayoral directives/initiatives.

Director of Interagency Partnerships will:

- Manage the development of partnerships with other City agencies and Mayoral offices, with a particular
focus on collaborating with external affairs, outreach, and community engagement counterparts at these
agencies, as well as with divisions working with New Yorkers who are also likely to be engaged with or
potentially eligible for DSS benefits, programs, or services.

- Manage and direct the operational work of Partnership Liaisons engaged in supporting projects involving
the coordination of DSS and one or more other government agencies. Plan, coordinate, and direct staff
responsible for coordinating projects in interagency initiatives to support low-income New Yorkers with
multi-systems involvement. Provide staff development and training on agency policy and practices and
informs staff of new initiatives; evaluate and rate job performance; monitor staffing needs or changes within
the interagency portfolio and ensure staff adhere to agency policies and procedures.

- Develop and support an interagency workgroup to bring together representatives from multiple City
agencies working with HRA and DHS clients, or potentially eligible New Yorkers. Collaborate with this group
to break down barriers between agencies and identify opportunities to improve the coordination and delivery
of City government services.

- Create detailed project plans for interagency initiatives and assures that responsibilities are clearly
delineated, all activities are assigned, and that specific goals are reached.

- Plan, coordinate, and direct priority outreach, informational, marketing, and other initiatives, including
annual recurring initiatives, to promote government benefits and services to DSS-HRA-DHS clients and
stakeholders.

- Participate in DSS-HRA-DHS procedure, program, and policy meetings to advise on matters involving
coordinated efforts with one or more additional government agencies.

- Direct and administer the execution of data-sharing agreements between government agencies. Develop
and prepare draft language, recommend data metrics, and lead coordination between the Office of Legal
Services, the Office of Performance Management and Data Analytics, Data Privacy, and others to maintain
effective and efficient processes.

- Participate in citywide interagency workgroups, task forces, and other coordinated efforts, including the
Children’s Cabinet, the Gun Violence Prevention Task Force, and interagency efforts to support NYC
Benefits. Track work led by DSS-HRA-DHS and coordinate follow-up.



Work Location:
4 World Trade Center

Hours/Schedule:
Monday-Friday, 9:00 a.m. to 5:00 p.m.

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or
3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational
equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

- Experience working in City government, preferably in a role that required cross-agency coordination - Excellent communication skills, both in writing and speaking - Strategic and critical thinking capacity with an ability to identify innovative solutions - Demonstrated ability to work effectively with diverse partners and stakeholders - Superb time-management and multi-tasking skills, including the ability to take initiative, prioritize duties, pay close attention to detail, prioritize tasks, and meet specific deadlines.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.