**Note: Only those serving in the permanent civil service title of Computer System Manager will be considered.

The Fire Department of the City of New York (FDNY) is the largest Fire Department in the United States and universally is recognized as the world's busiest and most highly skilled emergency response agency. The Department's main goal is to provide fire protection, emergency medical care, and other critical public safety services to residents and visitors in the five boroughs. FDNY members are sworn to serve and protect life and property and the Department works to continually educate the public in fire, life safety and disaster preparedness, along with enforcing public safety codes. Since its inception in 1865, FDNY has helped lead efforts to make New York the safest big city in the nation. This accomplishment requires a steadfast and daily commitment to maintaining the Department's core values.

The FDNY Bureau of Management Analysis and Planning (MAP) is headed by an Assistant Commissioner and reports directly to the NYC Fire Commissioner. MAP’s core responsibilities include measuring, tracking and analyzing the Department’s strategic objectives, day-to-day operations and emergency responses to protect lives and property. Within MAP, the Director of Data Science and Innovation will oversee the Data Quality and Operations Research units. Data Quality’s primary responsibility is to ensure the quality of data and metrics for internal and external reports, create dashboards and perform ad-hoc data retrieval from FDNY databases. Operations Research improves decision-making using big data and advanced analytical methods including machine learning techniques, optimization algorithms, simulation and statistical analyses.

The Fire Department of the City of New York (FDNY) seeks a full-time Computer Systems Manager in the Bureau of Management Analysis & Planning. Reporting directly to the Assistant Commissioner, with wide latitude for independent initiative & judgement, the Director of Data Science & Innovation will assist senior leadership in making evidence-based decisions. Primary responsibilities include leading a team of analysts who provide comprehensive operations research & quantitative analytical services to stakeholders. The Director will provide data management expertise & guidance on how to best utilize key department datasets for metrics; develop analyses & data visualizations; implement data hygiene & quality assurance strategies for agency data. Additional responsibilities include being the agency point of contact for the Open Data initiative in accordance with the NYC Open Data Law, responding to mayoral reporting requirements & serving as an expert facilitator of overall algorithmic, data & metric quality to internal & external stakeholders.Daily functions include planning, managing, executing & reporting on analytics projects regarding the Department’s operations. Providing quantitative input on innovative policy approaches to improve performance. Supervising analysts conducting advanced statistical techniques including simulation & optimization modeling, predictive analytics & other statistical methods. Developing state-of-the-art data visualizations. Articulating predictive algorithms for improving agency performance. Instituting technical documentation, model validation processes & data & coding best practices. Ensuring adherence to best practices regarding confidential reporting, the protection of PII & data encryption. Representing the Department in analytics discussions with the Mayor's Office and City Council. Serving as the Department's analytics lead for joint projects & research collaborations with academic partners.

1. A master's degree in computer science from an accredited college or university and three (3) years of progressively more responsible, full-time, satisfactory experience in Information Technology (IT) including applications development, systems development, data communications and networking, database administration, data processing, or user services. At least eighteen (18) months of this experience must have been in an administrative, managerial or executive capacity in the areas of applications development, systems development, data communications and networking, database administration, data processing or in the supervision of staff performing these duties; or

2. A baccalaureate degree from an accredited college or university and four (4) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent, and six (6) years of progressively more responsible, full-time, satisfactory experience as described in "1" above; or

4. A satisfactory combination of education and experience equivalent to "1", "2" or "3" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and must possess at least three (3) years of experience as described in "1" above, including the eighteen (18) months of administrative, managerial, executive or supervisory experience as described in "1" above.

In the absence of a baccalaureate degree, undergraduate credits may be substituted for a maximum of two (2) years of the required experience in IT on the basis of 30 semester credits for six (6) months of the required experience. Graduate credits in computer science may be substituted for a maximum of one (1) year of the required experience in IT on the basis of 30 graduate semester credits in computer science for one (1) year of the required IT experience. However, undergraduate and/or graduate credits may not be substituted for the eighteen (18) months of experience in an administrative, managerial, executive, or supervisory capacity as described in "1" above.

Candidate must be an excellent communicator, team player and exhibit a willingness to learn and work well in diverse teams. Management experience and strong people skills with a focus on customer service. Excellent at communicating findings and providing pragmatic analytical solutions.Advanced degree in Operations Research, Statistics, Computer Science, Management Science, or a related field that includes research methods and statistical analysis. Demonstrated ability in programming and logic a good understanding of data requirements relating to applications design. Expert ability in operations research and statistical methods and techniques, including deployment analysis and resource allocation modeling, systems/operations analysis, simulation and optimization (linear and nonlinear), predictive analytics (e.g. deep learning), econometrics, time series/forecasting, vehicle routing and related skills. Experience conducting high-level quantitative research/and mathematical modeling. Expertise in statistical/simulation/optimization packages such as C#, Python, R, SAS, STATA. Providing expert judgement in the use and incorporation of analytics, including being well versed in the analytics industry, best practices, literature, Operations Research and Emergency Response and Deployment analytics.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

New York City Residency is not required for this position

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.