THIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM.

To Apply: Email your resume and cover letter to dcwpjobs@dcwp.nyc.gov with the Job ID number and Position Name in the subject line.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram, and YouTube.
External Affairs (“EA”) is the intergovernmental division of the agency and custodian of DCWP’s relationship with City Hall, elected officials, government entities, community and faith-based organizations, and stakeholders with broad policy and public affairs jurisdiction. EA is responsible for these relationships to ensure that the agency speaks with a singular and consistent voice to officials and entities that have touchpoints across DCWP’s wide jurisdiction.

EA is seeking a results driven, self-starting individual to serve as its Director of Community Affairs. The Director of Community Affairs, under the supervision of the Assistant Commissioner of External Affairs, will be responsible for work activities including, but not limited, to:

- Overseeing the division’s outreach work and supervising a team of community affairs associates;
- Working closely with other agency division heads to devise and implement community engagement strategies;
- Building and maintaining relationships with elected officials, government, private, and non-profit entities to further DCWP’s strategic goals;
- Representing and staffing senior leadership of the agency at events, meetings, and presentations citywide to communicate strategic goals, programs and policies;
Providing administrative and other types of support, including coordinating logistics, staffing, and training for team members.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

- Proven leadership skills, including the ability to think and plan strategically - Excellent written and verbal communication skills with an attention to detail - Experience capturing and analyzing data - Experience handling multiple assignments with competing deadlines with a high degree of detail and accuracy - Previous managerial experience a plus - Multilingual capacity a plus - Driver’s license a plus and - Flexibility in hours.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.