*ONLY OPEN TO CURRENT YEAR-ROUND PARKS EMPLOYEES*

Major Responsibilities

- Under administrative direction, with broad latitude of independent actions or decision, determine and oversee the Business Analysis team to achieve business outcomes. Coordinate with IT, business, and senior leadership to set priorities, manage new business and functional requirements, and provide direction and oversight to their business analysts and development teams.
- Manage and direct business analysts to work diligently with business and delivery teams to prioritize requirements.
- Promote a collaborative team environment and provide mentorship to junior-level analysts.
- Ensure business analysts use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, site visits and storyboards.
- Manage requirements scoping throughout the delivery process.
- Obtain a deep understanding of relevant business area(s) to be able to recommend solutions and build high-quality requirements.
- Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
- Understand technical options, limitations, costs and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
- Translate conceptual user requirements into clear, detailed functional requirements.
- Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
- Create artifacts as appropriate, including business case documentation, scope documentation and process flows.
- Take inputs from reporting manager(s) and appropriately apply comments/feedback and accurately estimate time required to complete business requirement tasks.
- Develop a deep understanding of business goals and processes to inform product priorities and improvement recommendations.
- Develop strong relationships and regularly communicate with stakeholders and customers to shape the product strategy and surface and prioritize needs.
- Support delivery teams as they develop, test and deploy solutions.
- Review delivery team output to ensure requirements are correctly interpreted; define and execute test cases.
- Document current processes and models to understand inefficiencies or gaps.
- Identify and assist in prioritizing opportunities to streamline business processes.

How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 623447.
All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.

*Current Employees please include your ERN and Job ID# 623447 on your cover letter and resume.

Work Location: Arsenal West, Manhattan

NOTE: All resumes must be received no later than the last day of the posting period. References will be required upon request.

nyc.gov/parks

MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.

1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or

4. Education and/or experience which is equivalent to "1", "2", or "3" above.

1. Experience determining the explicit and implicit needs and requirements of various stakeholders. 2. Ability to quickly learn the objectives, structures, operations, and policies of a new business area. 3. Strong problem resolution, negotiation, and influencing skills. 4. Demonstrated ability to engage both developers and business partners to achieve target outcomes. 5. Proven interpersonal skills and an ability to influence senior leaders and peers. 6. Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. 7. Experience creating documentation such as business case documentation or business requirements summaries. 8. Adaptability and a willingness to learn new skills. 9. Ability to surface, prioritize, and balance multiple stakeholder priorities. 10. Experience with agile development methodologies and agile planning tools such as Jira and DevOps.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

This position is exempt from NYC residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.