The Referrals and External Affairs (REA) consists of three divisions. Prosecution and Administrative Hearing Division (PAHD), Medicaid Provider Investigation Division (MPID) and Specialized Compliance Integrity Division (SCID). REA’s mission is to prevent, detect and report Public Assistance fraud and misuse by conducting investigations of individuals and groups who attempt to or commit fraudulent acts against HRA pursuant to NY CLS Soc Serv 348(2) and 348(3). REA accomplishes its mission by collaborating with City, State and Federal Law Enforcement Partners (LEP) on social services fraud and other related investigations.

REA is recruiting for one (1) Administrative Investigator NM II to function as a Director, who will:

- Manage the development and implementation of high-level special projects assigned by the Assistant Deputy Commissioner, including those related to Commissioner's or Chief Accountability Officer's initiatives. Define project scope, resource requirements, and deliverables in support of Agency goals. Serve as a lead project manager for high profile special projects within the DSS Accountability Office (DSS AO). Liaise with internal and external senior management partners.

- Oversee the management, administration and operation of the Rental Assistance Integrity & Special Projects (RAl/SP) and Vendor Compliance Unit (VCU), providing direction and guidance to subordinate management staff. Oversee the development and continuous improvement of operational procedures and workflows. Establish division integrity goals and measures for quality assurance (QA) reviews, evaluation and eligibility verification for HRA/non-HRA clients and vendors. Ensure the implementation of cost avoidance risk. Set broad priorities to help ensure staffing resources are successfully utilized by all units.

- Conduct reviews and audits to identify areas of vulnerability. Perform on-going analyses of -SEO procedures and practices. Introduce new and modified procedures where indicated to ensure proper integrity controls and investigative techniques are in practice of application development. Review programming codes, database queries and stored procedures to improve efficiency.

- Oversee the management of the program survey process to ensure its overall effectiveness and support of SCID objectives. Review statistical reports based on survey responses to identify possible indicators of systemic issues. Direct appropriate modifications in response to findings. Review and maintain design related deliverables from development teams, vendors, and external partners.

- Conference with Unit Supervisors to discuss operational activities. Ensure the integrity and accuracy of statistical reports and investigative summaries including program data for use in research, review, briefings and reports. Effectively communicate expectations to staff in a clear and timely manner.

- Meet with the Assistant Deputy Commissioner to discuss operational activities, project outcomes, and strategic direction. Provide senior management with comprehensive narrative and/or statistical reports and visual presentations. Make recommendations for improvements to increase operational efficiencies of the division.

- Participate in meetings with executive management relating to Specialized Eligibility. Develop and maintain beneficial working relationships with external partners such as Department of Social Services, Office of Contracts and Department of Homeless Services (DHS), and internal stakeholders including Homeless Prevention Administration (HPA).

- Monitor and evaluate work/job performance of subordinate staff. Monitor time and leave and ensure compliance with EEO and other agency mandates.

1. A baccalaureate degree from an accredited college and four years of satisfactory full-time experience conducting investigations to identify or gather evidence of criminal activity or fraud, or to verify or evaluate qualifications of persons for employment or licensure, 18 months of which must have been in an administrative, managerial or executive capacity or supervising a staff performing investigations or related work; or

2. An associate degree or 60 credits from an accredited college and six years of satisfactory full-time experience as described in "1" above; or

3. A four-year high school diploma or its educational equivalent and eight years of satisfactory experience as described in "1" above; or

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have the 18 months of experience in an administrative, managerial, executive or supervisory capacity as described in "1" above.

- Strong record of success developing complex and new initiatives and managing multiple individuals. - Ability to work independently and collaboratively in a fast-paced, demanding and complex work environment. - Excellent verbal, written, interpretive and interpersonal communication skills with strong analytical and decision-making abilities. - Ability to carry out complex assignments and adapt to changing situations and priorities. - Ability to create and promote a cooperative work environment. - Must be detail oriented and able to produce quality work to deadlines.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.