IMPORTANT NOTE: ONLY CANDIDATES WHO HAVE A PERMANENT ADMINISTRATIVE STAFF ANALYST OR COMPARABLE CIVIL SERVICE TITLE WILL BE CONSIDERED FOR AN INTERVIEW. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUMBER (EIN) WHEN APPLYING AND INDICATE IN YOUR COVER LETTER IF YOU ARE A PERMANENT ADMINISTRATIVE STAFF ANALYST.

The NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Office of Employee Services (OES) is responsible for the agency’s human capital administration and workforce management, which includes recruitment, personnel, civil service administration, labor relations, timekeeping, payroll, leaves of absence, benefits and performance management administration, and programs for employee learning, engagement, recognition, professional development, and agency-wide events.

OES also administers employee-related agencywide programs such as Conflicts of Interest Board (COIB) programs, such as Financial Disclosure, Secondary Employment & Moonlighting Waivers, Residency Requirement Administration, Remote Work Program Administration, Federal Tax Information (FTI) background investigation requirements, and COVID-related and Line of Duty Injury (LODI) policies and procedures. OES provides guidance and support to the agency’s business units on a wide variety of employee and employment -related matters, to ensure compliance with citywide and agencywide guidance and policies.

OES liaises and partners with the Department of Citywide Administrative Services (DCAS), Office of Labor Relations, Office of Payroll Administration, Conflicts of Interest Board, Department of Investigation, and other oversight agencies and to facilitate the agency’s workforce management business needs.

An excellent opportunity is available for an experienced and innovative manager to serve as Director, Human Resources Management. The Office of Employee Services' Human Resources Management Unit is responsible for a variety of confidential and time-sensitive HR administrative functions. The unit's responsibilities include compliance and quality control review for all personnel actions, title classification, job vacancy postings, job offers, background investigations, performance management, oversight of the on-boarding process for new employees, and related HR programs and initiatives. This position is part of the division’s leadership team and participates in agencywide projects to enhance productivity, systems and programs.

Responsibilities include, but are not limited to the following:

- Oversight of daily HR operations, including advising employees on agency and city policies.
- Supervise and train staff. Set priorities, research, analyze, plan, develop, implement, monitor, assess programs and new initiatives and enhance productivity.
- Manage and oversee implementation of all phases of hiring and personnel transactions, and civil service List administration.
- Monitor and ensure compliance with DOF and oversight agency compliance requirements. Assess and monitor business operations to ensure ongoing compliance with City, State and Federal guidelines.
- Research and resolve complex HR issues, communicate with supervisors, managers, and employees.
- Assess and develop Standard Operating Procedures and process workflow and make recommendations for productivity enhancements.
- Oversee employee communications, performance management, residency and work authorization compliance.
- Oversee HR-related issues such as minimum qualification requirements, background investigation, license requirements, and facilitation of pre-employment testing requirements for required titles.
- Assess unit operations and procedures and make recommendations for improvement.
- Compile and analyze unit metrics and data related to human resources activities.
- Prepare reports, presentations, and written correspondence.
- Oversee agency wide HR records management operation.
- Manage difficult and sensitive special projects.
- Partner with oversight agencies, other city agencies and DOF business units and employees.
- Provide interpretation of human resources policies, procedures, laws, City rules and regulations.

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or
2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.

- At least 5 years supervisory experience in human resources administration in NYC government. - Experience with assessing and implementing policies and procedures. - Excellent organizational, management, leadership, analytical and critical thinking skills. - Experience managing multiple projects in a high-pressure work environment. - Proven ability to manage competing priorities simultaneously, accountability, customer service skills, and problem-solving experience are required. - Experience with making data -driven decisions. - Demonstrated skills managing confidential, urgent, and sensitive employee information and records. - Ability to multi-task and meet deadlines by setting priorities. - Excellent communication, verbal, written, and presentation skills. - Proficient in MS Office, Word, Excel, and PowerPoint. - Direct/hands on experience with NYCAPS, PMS, PRISE, CHRMS and related HR systems. - Demonstrated ability to work with all managerial and non-managerial levels.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.