The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1935 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 17 New Yorkers, providing affordable housing to 528,105 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing.

Reporting to the Director of Digital and Creative Strategy, the Digital Project Management Specialist ( DPMS”) has at least 3-5 years of project management experience in digital media space. Responsibilities of the DPMS include the following:

- Manage various websites, social media, video and photography projects at any given time, creating project plan, schedule and deliverables to deliver quality work on time.
- Develop reporting to gather insights from NYCHA’s website(s) and social media platforms, and develop foresight based on data generated.
- In collaboration with the Director, create project plan and scope statements, status reports, and other project deliverables as assigned for new digital and creative projects.
- Work with cross-functional teams and stakeholder groups to enhance the project development and implementation.
- Prepare updates, presentations, toolkits, materials for internal and external meetings and possible projects on an ad-hoc basis.
- Provide oversight and support to team members to manage assignments and deadlines without compromising quality.
- Analyze traffic and content performance metrics, provide regular reports to the Director and help inform efficiencies for the future.

NOTE: IF THIS APPOINTMENT IS MADE ON A PROVISIONAL BASIS PURSUANT TO 65 OF THE NYS CIVIL SERVICE LAW, NO TENURE OR PERMANENCE ACCRUES TO AN INCUMBENT IN THIS POSITION BY VIRTUE OF SUCH APPOINTMENT.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please click on the link below:

http://www.nyc.gov/html/dcas/downloads/pdf/psb/100_1.pdf

Please read this posting carefully to make certain you meet the qualification requirements before applying to this position.

1. A baccalaureate degree from an accredited college with courses in radio/TV broadcasting, including production, direction and writing of programs; or
2. A high school diploma or its educational equivalent and two years of
experience in radio or TV broadcasting including writing, directing, producing and tape work; or
3. A satisfactory equivalent, but all candidates must have a high school diploma or its educational equivalent.

1. Digital Media Management: Experience in overseeing or implementing successful digital media campaigns, including but not limited to website launches, social media and email campaigns. 2. Familiarity with Google Analytics, Google Tag Manager, Hootsuite, Meta Business Suite and other tools and programs to analyze data and relate into campaign metrics. 3. Experience working within ActiveCampaign, Sitecore, Wordpress or any comparable CMS. 4. Problem Solver: Exercises independent judgement and applying analytical skills to address complex problems. Plans for contingencies knows when to flag issues for escalation. Manages relationships, balances competing priorities and manage up and down. 5. Positive Attitude: Ability and willingness to "wear many hats" -- e.g., Project Lead, Tester, Communicator, if needed. 6. Self-starter: Interest and ability in learning new processes and communication needs experience with challenging digital projects. 7. Creative Thinker and Communicator: Ability to think outside of the box to solve problems and strong interpersonal skills and ability to influence at all levels. 8. Data Manager: Experience with manipulating data in Excel, and/or other similar database tools. Ability to manage, blend, analyze and report on quantitative data from multiple sources and present to management. 9. Detail-oriented and Discrete: Reviews written and visual content with patience and gives clear feedback, so that every piece of work from the team stands on a strong foundation, while ensuring legal and messaging standards set forth by communications and legal departments.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.