NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

The Finance Information Technology (FIT) Division designs, builds, and supports all facets of DOF’s computer systems, including hardware, software, applications, infrastructure, telephone, and data security. FIT delivers and administers tax-related payment programs for the City of New York by providing the information technology solutions needed to achieve its mission of collecting revenue while ensuring an efficient and improved customer experience. FIT is also responsible for the systems and websites which enable citywide payments, land records, property assessment, parking adjudications, customer service, and the Sheriff’s public safety work.

FIT is seeking a Digital & IT Innovation Intern who is interested in using their keen interest and knowledge of state-of-the-art technology to modernize and automate operations which will benefit New Yorkers while gaining valuable fintech experience. The successful candidate will have the opportunity to engage deeply and thoughtfully with our stakeholders, multiple FIT teams, and industry associates to identify solution gaps and propose innovative solutions which align to our business mission. The internship will include work on high-profile projects leveraging intelligent automation, as well as research emerging technologies applicable to our technology stack, business operations, and customer needs. Your research and project work will help shape the solution of business automation challenges and result in improved services for New Yorkers.

The Digital & IT Innovation Intern's responsibilities will include but not be limited to the following:

- Develop fast expertise in the core work of the agency and the application portfolio supporting that work.
- Engage with business stakeholders and City technologists to identify solution gaps.
- Leverage data, analyst opinions, survey data, and industry research to identify emerging, established, and alternative technology which may be used to modernize our offerings and fill solution gaps.
- Help define, refine, and champion innovative robust solutions aligned with business requirements.
- Work with FIT leadership, The Project Management Office, architects, and application owners to drive the development of new, innovative capabilities into our existing IT portfolio.
- Collaborate with technologists on technical proofs of concept.
- Partner with stakeholders to develop business cases to support the procurement of new technology.
- Help to identify and prioritize current and future innovation efforts.

Required Skills:
- Enrolled and actively working towards a graduate degree in computer science
- Fluency and demonstrated deep understanding of key technology concepts and the capabilities of emerging technology.
- A background in process mapping, system analysis, IT industry analysis, solution architecture, and software development is expected.

Candidates must be currently enrolled in a graduate degree program in an accredited college, university or law school.

- Professional IT experience as an employee (full time or part time or internships) of a company or government agency. - Strong leadership potential demonstrated through employment (full or part time work or internships) or extracurricular activities. - Expressed interest in City Government and serving the public. - Intellectual curiosity and interest in finding new ways to do things. - Ability to quickly scan the landscape to generate ideas and opportunities. - Strategic thinking and thought leadership. - Competence in partnering, communicating, and managing/navigating through multiple disciplines and organizational groups. - Strong written and oral communication skills, including the ability to present to large groups. - Professional experience as an automation or innovation analyst or software developer of solutions using intelligent automation within a software/technology team, is a strong plus.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.