The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of New York City’s children and families by providing child welfare, juvenile justice, and early care services.

Reporting to the Senior Director of Training and Workforce Development, the Deputy Director of Training and Workforce Development will track targeted deliverables and manage training logistics and participate in policy development and systems development for the ACS Workforce Institute and James Satterwhite Academy (JSA). The Deputy Director of Training and Workforce Development will oversee day-to-day operations for the Office of Training and Workforce Development. The position will interface with ACS and provider agency leadership, the ACS Workforce Institute staff, JSA staff, CUNY consultants, to assure good communication and the timeliness of deliverables.

Responsibilities of this position include:

- Participate in implementation planning to track the timely completion of targeted deliverables, specifically focused on training requirements.
- Build and maintain relationships with leadership at ACS and provider agencies through regular communication regarding training requirements; oversight of shared mailboxes dedicated to training requirements.
- Develop and maintain training requirement materials, lead information sessions and trainings, give presentations, and coordinate and support agencies and divisions in the implementation and ongoing maintenance of training requirements.
- Track and analyze trends and determining opportunities for process and systemic improvements.
- Share trends, suggestions and recommendations with leadership and work closely with leadership to ensure implementation of processes is handled in a collaborative and straightforward way.
- Oversee training requirement processes, including vetting and approving external training requests, managing substitution requests, reviewing feedback forms, and responding to agency inquires and providing ongoing support.
- Utilize the Cornerstone learning management system to support ACS and provider agencies with using reports and other functions to help them assess staff training completion and meet the training requirements.
- Work closely with the Learning Management System (LMS) team to develop quarterly training completion reports incorporating quality assurance processes to ensure accuracy.
- Develop and implement policies for the ACS Workforce Institute and JSA that directly impact training and programs developed and delivered.
- Provide day-to-day support to the Senior Director of Training and Workforce Development as needed as well as providing support to Training and Workforce Development leadership.
- Provide direct supervision to Coordinator(s) of Training and Workforce Development.
- Attend trainings and meetings as indicated and perform other duties as needed.


ADDITIONAL INFO
THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $82,506 - $88,000.

Section 424-A of the New York Social Services Law requires an authorized agency to inquire whether a
candidate for employment with child-caring responsibilities has been the subject of a child abuse and
maltreatment report.


TO APPLY
APPLICATIONS MUST BE SUBMITTED ELECTRONICALLY USING ONE OF THE OPTIONS BELOW:

For current city employees, go to Employee Self Service (ESS), Recruiting Activities, Careers and search for Job ID# 593613
For all other applicants go to www.nyc.gov/careers and search for Job ID# 593613 Click on the "Apply" button.

If you do not have access to a computer, most public libraries have computers available for use.

Only candidates selected for an interview will be contacted.


WORK LOCATION
61 Broadway, New York, NY

1. For Assignment Level I (only physical, biological and environmental sciences and public health) A master's degree from an accredited college or university with a specialization in an appropriate field of physical, biological or environmental science or in public health.
To be appointed to Assignment Level II and above, candidates must have:
1. A doctorate degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and one year of full-time experience in a responsible supervisory, administrative or research capacity in the appropriate field of specialization; or
2. A master's degree from an accredited college or university with specialization in an appropriate field of physical, biological, environmental or social science and three years of responsible full-time research experience in the appropriate field of specialization; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least a master's degree in an appropriate field of specialization and at least two years of experience described in "2" above. Two years as a City Research Scientist Level I can be substituted for the experience required in "1" and "2" above.

NOTE:
Probationary Period
Appointments to this position are subject to a minimum probationary period of one year.

The preferred candidate should possess the following: - Strong computer and information-technology skills, including proficiency in computer applications such as Microsoft Word Outlook, Excel, and Zoom. - Acute attention to detail excellent interpersonal skills. - Strong problem-solving and troubleshooting skills. - Excellent oral and written communication skills ability to work as part of a team as well as independently to achieve necessary results. - Capability to prioritize tasks and manage multiple projects at one time strong organizational skills excellent personal and professional boundaries. - Flexibility and willingness to take on other tasks as assigned. The preferred candidate should also be adaptable and flexible to changing environments, as well as Open to new ideas and feedback, and have an orientation towards participatory culture, racial equity, and being strengths-based.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.