The New York County District Attorney’s Office (DANY) has an immediate Managerial opening for a full-time Deputy Director of Network Services in its Information Technology (IT) Department. Working with the IT Director, the Deputy Director will ensure quality and responsive services through management and delivery of ongoing preventative maintenance, assessment, and proactive monitoring. The Network Deputy Director will ensure adherence to best practices and proven methodologies to promote continuous information operations and the integration of new value-added technical services and technology. The Network Deputy Director is responsible for mission critical service requiring stability, reliability, and performance optimization. The individual will manage all Data Center network maintenance operations. The position responsibilities include data center operations and LAN/WAN, server and network hardware, software, and applications at the institution. The successful candidate will provide technical leadership and networking and operating system expertise as well as serve as a project manager and escalation resource for all technical activities.


Responsibilities include but are not limited to:

- Direct the efforts of a Network Services support unit responsible for planning, administration, monitoring, installation of network-based policies and troubleshooting of all aspects of a Computer Network Infrastructure.
- Oversee staff executing Data Center activities related to equipment placement, power, connectivity, and function.
- Coordinate tasks with staff on projects that require communication, connectivity and data sharing with other internal NYC Agencies. (OTI / NYPD)
- Participate in high level meetings/sessions related to long term technology goals and visions within the IT Bureau and office wide.
- Mentor and coach staff on best practices, user customer service and best use of time.
- Provides technical expertise and guidance, networking and operating system expertise, project management, and serve as an escalation resource for all technical needs.
- Facilitates the evaluation of new network technologies that support the organizations goals.
- Plan, coordinate and execute upon approval adjustments and changes that increase performance and availability.
- Provide ongoing review of capacity requirements to align with budget planning.
- Provide network design, security analysis/design and implementation, definition and coordination of standards, project management, and technology research.
- Provide up-to-date system and network documentation and inventories.
- Manage all related vendor support contracts for hardware, software, connectivity, etc. When necessary, work in concert with software and hardware vendors for problem resolution. Work with internal procurement on technology purchases and upgrades.
- Ensure integrity and availability of data through continuous assessment of data backup operations.
- Provide advance notification of all planned system and network outages and set realistic expectations on availability.
- Coordinate and communicate closely with management and help desk during all planned and unplanned outages.
- Completes, maintains, and processes pertinent paperwork and records.


Preferred Requirements/Skills:

- 10 years’ experience with network and infrastructure technologies.
- Demonstrated experience managing a team of network professionals.
- Strong understanding of technical troubleshooting methodology.
- Ability to facilitate problem-solving among administrative groups with varying needs and priorities, and to communicate well with administrative users, technical staff, and senior management.
- Knowledge of applicable laws, guidelines, or regulations as they relate to IT.
- Strong leadership, coaching and mentoring skills.
- Excellent oral, written, and interpersonal communication and presentation skills.
- Ability to work with a range of technical staff to develop joint solutions.
- Possesses strong customer service skills and staff management experience.
- Ability to develop and monitor progress of projects, and good organizational, project management, team building, and people skills.


How to Apply:

- Apply with a Cover Letter and Resume.


Hours/Shift:

- Monday – Friday, 9:00 am – 5:00 pm.


Additional Information:

- Current office employees: To be eligible for a transfer or promotion, staff must have already served at least 1 year in their current position and be in good standing. In addition, must meet the minimum qualifications of the position.
- Looking for candidates that could commit to one (1) year to the hiring Unit.
- Authorization to work in the United States is required for this position.

1. A baccalaureate degree from an accredited college or university and four years of satisfactory, full-time progressively responsible experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks, at least 18 months of this experience must have been in an executive, managerial, administrative, or supervisory capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, or planning of data processing or in the supervision of staff performing these duties.

2. A four-year high school diploma or its educational equivalent approved by a state’s department of education or recognized accrediting organization and eight years of experience as described in "1" above, including the 18 months of experience in an executive, managerial, administrative or supervisory capacity as described in “1” above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.