The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 152,000 apartments and over 370,000 residents. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

Under the direction of the Vice President for Public Housing Tenancy Operations (“PHTO”), and with wide latitude for independent judgement, the Deputy Director of Conversions will oversee and manage all PHTO activities related to preparing Public Housing tenancies for conversion to Project-Based Section 8 as part of two major NYCHA modernization programs: Permanent Affordability Commitment Together (PACT) and the Housing Preservation Trust (Trust).

This is a critical position on a dynamic team that prioritizes collaboration, effective leadership, excellent communication, detailed operational and procedural knowledge, and an ability to proactively assess and mitigate issues.

The responsibilities of the Deputy Director include, but are not limited to the following:

- Oversee overall unit performance, day-to-day activities, unit staff (~15), and budget; manage related administrative duties.
- Motivate and support team to achieve department goals and objectives; develop staff; ensure programmatic compliance, timely deliverables and alignment with NYCHA and departmental priorities.
- Liaise with various NYCHA departments, including Public Housing Operations and Property Management, Real Estate, Leased Housing (Section 8), Law, IT and others to ensure the wide variety of conversion-related tasks are completed on time and effectively.
- Structure and lead operations to effectively support development staff at converting properties; resolve issues and mitigate risks with guidance, training and targeted on-site resources; escalate issues and risks as appropriate.
- Set standards and achieve performance metrics for NYCHA developments converting to PACT or TRUST; implement effective reporting tools.
- Collaborate with PHTO leadership and others to improve and scale processes and to coordinate/implement department and agency initiatives; diagnose and troubleshoot key organizational challenges.
- Lead unit participation in NYCHA-wide roll-out of new Resident Case Management System software to replace AS400 and Siebel legacy systems; advise on customization and integration needs and coordinate and support successful implementation for PHTO and conversions-related functions.
- Perform other duties and manage special projects as assigned.
- Act as proxy for the VP when needed; represent VP in meetings.

Additional Information
1. Due to the existence of a civil service list, candidates must have permanent civil service status in the title of Administrative Housing Manager to be considered.
2. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED IS FOR THE SAME TITLE.

NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees

NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a Program. For detailed information regarding the 55-a Program, please visit the link below:
https://bit.ly/55aProgram

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ADMINISTRATIVE HOUSING MANAGER - 10018

One (1) year of permanent service in the title of Housing Manager.

- Extensive knowledge of NYCHA public housing tenancy management procedures and operations - Strong staff management experience - Exceptional project management and time management skills highly organized ability to manage multiple priorities and responsibilities within deadline and with a wide degree of latitude - Excellent verbal and written communications skills pro-active, responsive and detail-oriented - Proven ability to analyze issues, identify solutions, mitigate risks, and implement recommendations - Good data analysis and reporting skills - Energetic, professional and resourceful with ability to enhance traditional project management strategies - Knowledge of Section 8 a plus - Knowledge of PACT or Trust a plus

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.