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DEPUTY COMMISSIONER, OFFICE OF AUDIT & QUALITY ASSURANCE

  1. HRA/DEPT OF SOCIAL SERVICES
Posted on: 04/09/2025
  1. Full-time

Location

MANHATTAN

  1. Exam may be required

Department

Off Of Qual Asse-Fisc Int Mgr

$180,000.00 – $208,219.00

Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE.

The Department of Social Services Accountability Office (DSS-AO) is responsible for supporting the integrity of social services programs administered by the New York City Human Resources Administration (HRA), Department of Social Services (DSS) and Department of Homeless Services (DHS).

DSS-AO maintains the operation of the Office of Audit and Quality Assurance (OAQA), Office of Compliance and Support (OCS), Investigation, Revenue and Enforcement Administration (IREA), Office of Data Security Management (ODSM) and the Vendor Monitoring Office (VMO).

The Office of Audit and Quality Assurance (OAQA) ensures that FIA programs such as Food Stamps and Cash Assistance operate with a high level of accuracy and integrity. OAQA monitors these programs to find potential threats to integrity, and makes sure they adhere to best practices, comply with legal and regulatory requirements and adhere to all relevant policies. OAQA is comprised of the Office of Audit Services (OAS) and the Office of Quality Assurance and Fiscal Integrity (OQA&FI).

The Office of Audit Services and Quality Assurance is recruiting for (1) Administrative Staff Analyst M-V to function as the Deputy Commissioner, who will:

- Oversee all vendor, internal and external audits to identify a need for current action. The audit contracting component produces contracts with independent CPA firms for audits over 80 HRA programs; the internal and vendor audit coordination component reviews high-risk program areas to determine the adequacy of internal controls; the audit coordination component deals with audits conducted by external entities.

- Administer the planning and implementation of all new agendas in OQA&FI geared towards monitoring the performance and compliance of Cash Assistance, SNAP, and Medicaid programs. Ensure that all projects lead to improved efficiency, which result in error reduction, cost saving and avoidance of fiscal sanctions.

- Act as internal consultant to the Agency's Senior Leadership Team regarding the following: identify and prioritize program compliance and financial risks and their consequences for the Agency; identify options and then formulate specific policy recommendations for addressing these risks, including coordination of affected program and administrative areas. Prepare reports for the Senior Leadership Team on identified and potential risks and vulnerabilities, and on audits, reviews, and corrective actions being taken to address those issues.

- Oversee the audits and program assessments and analyses, performance monitoring and statistical reporting conducted by this office.

- Serve as an executive team member to the Chief Accountability Officer and participates fully in all major discussions relating to Agency audits and program assessments. The Deputy Commissioner will be expected to be available whenever required to address any audit, program compliance, fiscal integrity, quality assurance or programmatic assessment-related issues that may arise.

- Ensure that staff develop expertise in the requirements governing various funding streams and ensure that Agency is current and in compliance with existing, new or proposed Federal and State programmatic funding requirements by maintaining strong working relationships with State administrators.

- Establish overall Agency standards and practices with regard to audit policy and protocol.

Work location: 4 World Trade Center

Work Schedule: Monday - Friday: 9am to 5 pm.

ADMINISTRATIVE STAFF ANALYST - 10026


Minimum Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.


Preferred Skills

- Substantial managerial experience, in years and scope, in a complex governmental setting - Substantial knowledge of quality assurance processes and government auditing practices - Ability to work under pressure and restrictive deadlines, in an atmosphere of intense activity, and be able to elicit the same from subordinate staff.
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

710216

Title code

10026

Civil service title

ADMINISTRATIVE STAFF ANALYST

Title classification

Competitive-1

Business title

DEPUTY COMMISSIONER, OFFICE OF AUDIT & QUALITY ASSURANCE

  1. Manager

Job level

M5

Number of positions

1

Work location

4 World Trade Center

  1. Administration & Human Resources

DEPUTY COMMISSIONER, OFFICE OF AUDIT & QUALITY ASSURANCE

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