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DEPUTY COMMISSIONER, HUMAN RESOURCES OPERATIONS

  1. HRA/DEPT OF SOCIAL SERVICES
Posted on: 06/17/2025
  1. Full-time

Location

MANHATTAN

  1. Exam may be required

Department

Office Of HR Solutions-MGR

$208,219.00 – $223,761.00

Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE, OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE


The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self- sufficiency as quickly as possible.

The Office of Human Resources Solutions (HRS) is the central human resources division that supports the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services (DSS-HRA-DHS). Using a strategic approach and defined goals and objectives, HRS’ mission is to provide DSS-HRA-DHS programs and employees with the most effective human capital tools and resources to realize their goals

The Office of Human Resources Solutions is recruiting for one (1) Administrative Staff Analyst, M-V to function as the Deputy Commissioner for Human Resources (HR) Operations. Reporting directly to the Executive Deputy Commissioner for HRS, the Deputy Commissioner who will:

- Serve as the senior manager responsible for making day-to-day decisions for and providing leadership to the areas of Headcount Management, Compensation, Payroll & Timekeeping, Temporary Employment Services, Benefits Administration, and Organizational Development.

- Oversee the identification, analyze and assess the impact of existing and/or new policies and practices to ensure adherence and uniformity within the assigned areas of responsibility. Alert and recommend appropriate actions to HRS leadership concerning compliance with HR policies and procedures.

- Keep abreast of DSS-HRA-DHS’ missions, operations and organizational structures to ensure the adequate and efficient delivery of services necessary to facilitate the achievement of the agencies’ mission.

- Participate in the assessment of daily operations within HRS through the evaluation of subordinate unit’s performance in order to access the degree to which functions are performed effectively and efficiently.

- Provide input into the development, implementation, and ongoing maintenance of tracking systems to control and monitor the various activities necessary to provide timely and efficient personnel operations services.

- Oversee the preparation of agency staffing and management reports identifying vacancies and expense problems for executive and senior staff; and prepare periodic headcount reports combining data from multiple sources.

- Advise and alert the Executive Deputy Commissioner on matters pertaining to, OPA, NYCAPS, and DCAS rules, policies, and procedures.

- Oversee the management of the unit responsible for coordinating and monitoring the maintenance of accurate salaries for all per diem, per annum, and hourly rate employees; the implementation of complex Labor Relations Orders and collective bargaining agreements; and the administration of managerial pay plan directives in accordance with specified deadlines.

Work Location: 4 World Trade Center
Hours/Schedule: Managerial Hours

ADMINISTRATIVE STAFF ANALYST - 10026


Minimum Qualifications

1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a Juris Doctor degree from an accredited law school, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management. Eighteen (18) months of this experience must have been in an executive, managerial, administrative, or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above.

2. A baccalaureate degree from an accredited college and four years of satisfactory full-time professional experience in the areas described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

3. An associate degree or completion of 60 semester credits from an accredited college and six years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

4. A four-year high school diploma or its educational equivalent approved by a State’s department of education or a recognized accrediting organization and eight years of satisfactory full-time professional experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.

5. A combination of education and/or experience equivalent to “1”, “2”, “3”, or “4” above. College education may be substituted for professional experience at the rate of 30 semester credits from an accredited college for one year of experience. However, all candidates must have a high school diploma and at least two years of experience as described in “1” above, including the 18 months of executive, managerial, administrative, or supervisory experience, as described in “1” above.


Preferred Skills

- A minimum of 10 years of managerial and supervisory human resources experience - Demonstrated experience in managing a comprehensive strategic communications program to advance an organization’s mission and goals. - Demonstrated skill and comfort in proactively building relationships and demonstrating influence with staff at all organizational levels. - Excellent analytical skills - Excellent written and oral communication skills. - Demonstrated skill and comfort in proactively building relationships and demonstrating influence with staff at all organizational levels. - Knowledge of civil service rules and regulations, collective bargaining agreements, compensation, and human resources policies, procedures, and practices. - Experience in managing with large complex organizations with multiple divisions - SHRM Certified, preferred.
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID

716942

Title code

10026

Civil service title

ADMINISTRATIVE STAFF ANALYST

Title classification

Competitive-1

Business title

DEPUTY COMMISSIONER, HUMAN RESOURCES OPERATIONS

  1. Manager

Job level

M5

Number of positions

1

Work location

4 World Trade Center

  1. Administration & Human Resources

DEPUTY COMMISSIONER, HUMAN RESOURCES OPERATIONS

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