The Office of the District Attorney, Bronx County (“BXDA”) is charged with the twin goals of ensuring public safety and striving for equal justice for the over 1.4 million members of the Bronx County community. By “Pursuing Justice with Integrity,” the BXDA places a focus on assistance for crime victims while simultaneously ensuring fairness to defendants. Moreover, the BXDA aims to balance the need to seek appropriate punishment for certain crimes while recognizing when punitive measures do not adequately advance justice. By recognizing these significant distinctions and acting accordingly, BXDA has established a standard of excellence in the representation of the Bronx community at large, which continues to grow stronger every day.
In furtherance of this mission, the BXDA seeks experienced and enthusiastic Data Content Supervisor.

Job Responsibilities:

Specific duties will include but are not limited to the following:

-Supervise the activities of Case Trackers, and Data Content Analyst, and serves as custodian of the Data Catalogues, Standard Operating Procedures, and SLAs

-Oversee IT level 1 Operations Support and complex data quality analysis including the preparation and delivery of reports on overall plans, activities, and performance metrics and collaborate across
bureaus to develop strategies to correct deficiencies or problems.

-Responsible for maintaining effective and stable operations of large-scale platforms including Case Management, associated telecommunications systems, and complex data integrations by monitoring system and data quality.

-Manage and track service contracts related to all platforms including data, system support and make recommendations on suitable technology based on user needs, availability, and budgetary considerations.

-Coach and monitor team performance; perform evaluations and responsible for developing quarterly management reports.

-Supervise the activities of Case Trackers, and Data Content Analyst, and serves as custodian of the Data Catalogues, Standard Operating Procedures, and SLAs

-Administer closure and resolution of escalated issues by coordinating with cross agency Teams as applicable and assuring quality of the work delivered.

-Perform all other related duties and projects as assigned.


Preferred Qualifications:

A Bachelor’s degree preferred or Associates degree and a minimum of three (3) years working experience in a law firm, governmental agency, civic or community organization.
Preferred Skills:

Minimum of two years of supervisory experience preferred.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

-Excellent customer service skills, the ability to organize information in a concise manner and strong attention to details. -Preferred minimum of two years’ experience working with BXDA case tracking application as well as working in a paperless environment. -Ability to handle sensitive data. -Must have the ability to work in a fast-paced environment. -Ability to communicate with all levels of staff effectively and professionally. -Prefer knowledge of the criminal justice system and criminal justice databases -Ability to multi-task and meet deadlines.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.