** OPEN TO IMCUMBENTS PERMANENT IN COMPUTER ASSOCIATE (SOFTWARE) AND OTHER COMPARABLE PERMANENT CIVIL SERVICE TITLES SUCH AS: CERTIFIED IT ADMINISTRATOR (DATABASE) AND COMPUTER ASSOCIATE (TECHNICAL SUPPORT,III. ** AMENDED 8/24/21

The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance and enforcement. With staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, child care, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control. The Bureau of Child Care ensures that child care services in New York City operate in compliance with the New York City Health Code and New York State Social Service regulations and are licensed or permitted as required by law. The Bureau routinely monitors child care programs to protect the health and safety of children while in the child care environment, and actively works to improve and expand access to high quality programs which support early childhood development and learning. The Bureau of Child Care seeks to hire a Computer Associate (Software)-II to monitor, troubleshoot and conduct quality assurance testing on the Child Care Application Tracking System (CCATS).

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO: (amended)

-Ensure deliverables from the internal and vendor development teams meet requirements;
-Manage the planning, documenting, coordinating and executing of operational readiness testing;
-Communicate project statuses to senior staff, executive management, and stakeholders;
-Develop a sound understanding of IT operations, systems, and applications as well as business-related processes and procedures;
-Create, review and distribute system operational and statistical reports;
-Identify end user knowledge gaps and contribute to the development of CCATS training curriculum;
-Troubleshoot basic end user issues and provide technical support;
-Provide support to QA during testing by monitoring servers and providing feedback;

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or

2. A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in "1" above; or

3. Education and or/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.