Jump to main content.

The Official Careers Website of the City of New York


Cyber Engagement Manager

Cyber Engagement Manager

Posted on: 09/23/2023
  1. Full-time



  1. Exam may be required



$78,795.00 – $110,000.00

Job Description

This vacancy has now expired.

The Office of Technology and Innovation (OTI) oversees all Citywide technology, privacy, cybersecurity, infrastructure, and telecommunications to ensure the security of, and enhance, City operations and service delivery to New York City's residents, businesses, employees, and visitors. As the City's technology and innovation leader, OTI is responsible for operating, maintaining and securing IT infrastructure and systems that touch every aspect of City life from public safety to human services, from education to economic development crossing the full spectrum of governmental operations.

The Cyber Engagement Manager (CEM) will report to the Director of Cyber Engagement and will be responsible for overseeing the deployment and implementation of complex cybersecurity capabilities at a portfolio of city agencies.

Responsibilities for the CEM position will include, but are not limited to, the following:
- Partner with the OTI and OTI Cyber Command stakeholders to develop cybersecurity roadmaps for a portfolio of departments and entities - including milestones, goals, and deliverables - in alignment with the governance model and project timelines;
- Coordinate with a portfolio of City agencies and offices, Cyber Command staff, and vendors to implement a range of cybersecurity tools, processes, policies and controls;
- Track project-level interactions and delivery schedule for a portfolio of City agencies and offices using appropriate tools (ex: CRM) to manage, mitigate and report project risks and issues;
- Collaborate with Cyber Command stakeholders and leadership to report on progress to all stakeholders (internal and external);
- Monitor and analyze project metrics to identify efficiencies and recommend process improvements as well as drive the re-prioritization of implementation to address deviations from initial timelines;
- Coordinate with legal, contracting, procurement, finance, communications and agencies and departments to ensure successful project rollout, communications and adoption;
- Support other elements of Cyber Command’s engagement with agencies for selected agencies as requested;
- Handle special projects and initiatives as assigned.

Minimum Qualifications

1. A baccalaureate degree, from an accredited college including or supplemented by twenty-four (24) semester credits in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or

2. A four-year high school diploma or its equivalent approved by a State’s department of education or a recognized accrediting organization and three years of satisfactory experience in any of the areas described in “1” above; or

3. Education and/or experience equivalent to “1” or “2”, above. College education may be substituted for up to two years of the required experience in “2” above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. In addition, twenty-four (24) credits from an accredited college or graduate school in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience.

Preferred Skills

The preferred candidate should possess the following: - Experience working in a dynamic and fast-paced environment - Experience working with stakeholders across multiple departments and subject matter areas - Experience with project management tools, processes, and methodologies - Experience using project management tools to track and monitor projects and interactions with stakeholders - Excellent organizational and verbal and written communication skills - Knowledge of cyber threats and vulnerabilities - Knowledge of specific operational impacts of cybersecurity lapses - Knowledge of cyber defense and vulnerability assessment tools and their capabilities - Knowledge of information technology (IT) security principles and methods (e.g., firewalls, demilitarized zones, encryption) - Knowledge of current industry methods for evaluating, implementing, and disseminating information technology (IT) security assessment, monitoring, detection, and remediation tools and procedures utilizing standards-based concepts and capabilities - Knowledge of information technology (IT) supply chain security and supply chain risk management policies, requirements, and procedures.
55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Job ID


Title code


Civil service title


Title classification


Business title

Cyber Engagement Manager

Posted until


  1. Experienced (non-manager)

Number of positions


Work location

11 Metrotech Center

  1. Technology, Data & Innovation