MUST BE SERVING PERMANENTLY IN THE STAFF ANALYST TITLE OR IN A COMPARABLE PERMANENT TITLE TO APPLY.

The New York City Taxi and Limousine Commission (TLC) is the City agency responsible for oversight of the for-hire vehicle industries in New York City, including the drivers and owners of yellow medallion taxis, green Borough Taxis, community car services, black cars (include those booked via smartphone app), certain luxury limousines, commuter vans, and paratransit vehicles. These industries serve more than 1,000,000 passengers each day and are a key component of the City’s transportation network. Through functions such as driver background checks, vehicle inspections, and driver education, TLC’s role is to promote the highest standards of safety and consumer protection in the industries we regulate.
TLC’s Licensing and Standards Division is seeking a dynamic and motivated individual to help the Agency continue its work to develop a modern, innovative approach to the licensing processes with the key goals of (1) providing excellent customer service to our clients, and (2) improving the efficiency of our internal operations. We are actively seeking technological changes and enhancements to modernize our processes, and as the Curriculum Development Specialist within the Licensing and Standards Division, you will be a key part of that change.
Under the direction of the Executive Director, with wide latitude for independent judgment and decision making, the selected candidate will be responsible for day-to-day operations and management of projects throughout the Education Unit at the Taxi and Limousine Commission. The Curriculum Development Specialist is responsible for enhancing the competencies of instructors by coordinating, designing, conducting, and assessing training programs that will boost and enhance new and current instructors' knowledge and expertise that relates to the Commission's culture, mission, and core values. They will need a strong background in instructional design and a high level of personal organization required to meet the needs of the Unit. The Curriculum Development Specialist will be responsible for to ensuring that the material is kept up to date with industry standard as well as educational best practices.
Job Description

- Define course objectives and design content delivery and assessment methods
- Determine ways to integrate technology into the classroom and evaluate and revise existing curriculum as needed
- Provide training materials or workshops to educators
- Responsible for building catalog of learning modules across multiple modalities (classroom, live on-line on demand)
- Utilize instructional design abilities to meet the needs of fast-paced organizational needs
- Uphold organizational standards by conducting a series of both internal and external audits
- Provide support to the Executive Director and Education team as needed
- Identify and apply technical and behavioral performance improvement solutions to help achieve organizational goals
- Operate effectively on your own and in a team environment
- Manage competing priorities
- Assess, measure, and analyze organizational performance in a complex change-driven environment
- Identify key performance indicators and plan projections for each fiscal year based on the Taxi and Limousine Commission’s current priorities.

1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field; or
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and two years of satisfactory full-time professional experience working in one or a combination of the following areas: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation or fiscal management; or in a related area.
Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in "2" above.

- Experience with technical and/or curriculum writing - Strong strategic problem-solving skills, excellent interpersonal skills, and a high level of personal initiative. - The ability to work well in a distributed, multicultural, fast-paced environment. - Detail oriented and have intermediate to advance knowledge of Microsoft Office applications. - Excellent oral, written, analytic, editing and computer skills. - Very strong administrative, planning, analytic and communication skills. - Ability to make sound judgments and policy decisions.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.