The successful candidate will serve as a CRM Developer reporting to the Director of Application Services in the IT division. Responsibilities will include, but are not limited to:

- Design and develop complex applications according to requirements/specifications languages and tools in a variety of systems development life cycle (SDLC) methodologies, including Waterfall,
Agile and Hybrid Agile.
- Experience in Microsoft Dynamic CRM web development: creating CRM solutions, modules, deployment types, customize modules and entities, data modeling and solution management
- Implement Microsoft Dynamics CRM solution with web design scalable code and workflow to meet the needs of technical requirements, specification, and architecture to address user(s) needs.
- Provide user(s) with documentation of functional and technical requirements through displays of wireframe and prototyping.
- Perform troubleshooting, implement fixes and follow industry best practices for efficiency and data security for multiple platforms and environments: on-premises and/or cloud version, including
mobile apps
- Utilize Project Management tool, build and release management and version control systems such as Azure DevOps, PowerApps and SQL server.
- Create Technical Design Documents while working with business analyst and project manager.
- Perform unit and integration testing of programming modules.
- Provide Production support and work with team on production deployment.
- Estimate development timeframe to implement required specifications.
- Modify and improve software/applications for enhancement and fix errors.
- Implement industry best practices in security policies to improve application performances.

Professional/Vendor Certification, Education and Experience Requirements: You must have current professional/vendor certifications.
In addition, you must have one of the following:
1. A masters degree in computer science or a related field from an accredited college or university, accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) AND 12 months of satisfactory full-time (not classroom based) specialized experience in computer applications development planning, design, configuration, installation, troubleshooting, integration, performance monitoring, maintenance, enhancement, and security management as described in the following nine Major Task Groups in the IT Titles Task Inventory*: Applications Development; Web Development, Design, and Maintenance; Business/Systems Analysis; Project Management Support; Application Design; GIS Structures, Spatial Analysis, and Mapping Principles; Testing; Technical Writing; and Version Control; OR
2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) AND 24 months of satisfactory full-time (not classroom based) specialized experience as described in “1” above; OR
3. A four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization AND 24 months of satisfactory full-time (not classroom based) specialized experience as described in “1” above plus 48 months of information technology experience as described in the IT Task Inventory *; OR
4. A satisfactory combination of education and experience which is equivalent to “3” above. Education may be substituted for the information technology experience on the basis of 30 semester credits from an accredited college or university, accredited by regional, national, professional, or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) is equivalent to 12 months of experience, up to a maximum of 48 months. However, if you qualify under options “2,” “3” or “4,” you must have at least a four-year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and at least 24 months of satisfactory full-time (not classroom based) specialized information technology experience as described in “1” above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.