The New York City Department of Correction (DOC) is an integral part of the City’s evolving criminal justice system, participating in reform initiatives and strategies aimed to move the City towards a smaller jail system without compromising public safety. The DOC is responsible for maintaining a safe and secure environment for staff, visitors, volunteers and people in our custody. Importantly, safe jails enable DOC to provide people in custody with the tools and opportunities they need to successfully re-enter their communities. The DOC operates facilities and court commands across the five boroughs with more than 9,000 diverse professionals and knowledge experts.

The DOC seeks to recruit Associate Correctional Counselors Level II (ACCII), who will be responsible for implementing and overseeing rehabilitative programming and managing the provision of social services to people in custody. Under direction of the Executive Director and Deputy Directors, the ACCII primary responsibility is to supervise Associate Correctional Counselors, Level I, in a jail environment. It is expected that the ACCII interact daily with people in custody; coordinate and schedule social services for their assigned facility; supervise staff who provide social services to people in custody; enforce behavioral modification programs and facility rules; actively participate in individual and group activities; support and promote rehabilitation and treatment programs; attend training sessions, workshops, and staff meetings to improve knowledge, skills, and abilities; collaborate with uniformed correctional staff, a robust programming team, and service providers to achieve rehabilitative program goals; prepare reports and document status of social services; review and recommend modifications to program plans and assessments; mentor people in custody exhibiting behavioral problems and coach assigned staff on effective interventions; and encourage positive interactions, behaviors, attitudes, ethics and morals; assist with deescalating conflicts.

Other duties include but are not limited to the following:
- Coordinate and direct an institution's correctional rehabilitation program;
- Reviews and submits reports and charts as required;
- Collects and monitors data related to unit performance and metrics;
- Evaluates and makes recommendations regarding institutional correctional rehabilitation programs;
- Serves as liaison for Counseling Unit at the facility and Departmental level, collaborating with
both uniform and non-uniform staff;
- Supervises Associate Correctional Counselors, Level I, staff;
- Organizes and oversees the scheduling of facility-based counseling and social services, creating
plans for adequate coverage;
- Trains and on-boards new staff;
- Assists in program recruitment;
- Assists with the completion of special projects as designated by the Directors of the
Counseling Services.

1. A four year high school diploma or its educational equivalent and five years of satisfactory full-time experience providing direct counseling, guidance, crisis-intervention or informational and referral services, to inmates of a correctional facility, substance abusers or a similar client population; or
2. Education and experience equivalent to "1" above. Thirty (30) semester credits from an accredited college will be considered equivalent to one year of the required experience. However, all candidates must have a four year high school diploma or its educational equivalent and at least two years of experience as described in "1" above.

- Bachelor’s degree in social work or a related field - Clinical Experience with Justice-Involved or other high-risk populations - Supervisory Experience - Strong organization and project management skills - Ability to establish and maintain effective working relationships with all levels of correctional staff - Ability to exercise independent judgment, prepare written reports and documents - Knowledge of counseling techniques, behavior modification and intervention techniques - Excellent writing, communication, inter-personal, analytical, research, problem-solving, and organizational skills - Bilingual

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is not required for this position.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.