Customized Assistance Services (CAS) helps Human Resources Administration (HRA) clients with health and/or mental health conditions reach their highest attainable level of functioning and self-sufficiency by providing comprehensive, integrated, individualized clinical and support services. CAS works with other components of HRA and with other governmental and non-governmental service providers to create new programs and to integrate and refine existing services so the people it serves can achieve their maximum functional capacity.

The Office of Contract Services is responsible for the development, procurement, and management of Customized Assistance Services (CAS) contracts. CAS has a portfolio of six human services contracts with an aggregate annual value of nearly $100 million. The Contract Specialist is responsible for monitoring vendor performance and compliance with contractual terms and conditions. The position analyzes contractor reports and prepares summaries for CAS’ senior management. Fiscal payments, including line item and milestone payments are reviewed to ensure accuracy and compliance with quality assurance guidelines.


Customized Assistance Services (CAS) is recruiting for a Contract Specialist Level II to function as a Contract Specialist in the Office of Contracts, Finance and Management Planning who will:

- Review financial, statistical, and administrative invoice data submitted by contracted agencies to ensure agency’s procedures and contractual requirements are adhered to.

- Assist in the drafting and collection of procurement, contracting and budget materials, FOIL, and audit materials.

- Design, implement and analyze contract management reports, to ensure contracted services are meeting programmatic and contractual requirements within established budgets.

- Provide technical expertise to contractors, by explaining agency’s procedures and legal and administrative requirements related to the contracts and the delivery of services.

- Liaison with CAS’ staff, HRA’s ACCO and Finance staff, contractors, and other City, State and Federal agencies to ensure the effective and efficient delivery of contracted services.

- Prepare and implement detailed project plans by identifying contract milestones and scheduling of tasks and due dates, to ensure the efficient monitoring of progress of projects.

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council of Higher Education Accreditation (CHEA), and six months of full-time, satisfactory professional, technical, or administrative experience in one or more of the following fields: program evaluation, contract negotiation/management, fiscal/financial management, or project management; or
2. A four year high school diploma or its educational equivalent approved by a State’s Department of Education or a recognized accrediting organization and four years of full-time, satisfactory professional, technical, or administrative experience in one or more of the following fields: program evaluation, contract negotiation/management, fiscal/financial management, or project management; or
3. Education and or experience equivalent to “1" or “2" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.