Agency Description:

The New York City Department of Small Business Services (SBS) is a vibrant, client-centered agency whose mission is to serve New York’s small businesses, jobseekers and commercial districts. SBS makes it easier for companies in New York City to start, operate, and expand by providing direct assistance to business owners, supporting commercial districts, promoting financial and economic opportunity among minority- and women-owned businesses, preparing New Yorkers for jobs, and linking employers with a skilled and qualified workforce. SBS continues to reach for higher professional standards through innovative systems, new approaches to government, and a strong focus on its employees.


Job Description:

Contract Manager will monitor compliance of community partners tasked to advance the Discretionary program objectives. The Contract Manager shall act as the SBS liaison with community partners to develop and monitor contract requirements. The Contract Manager shall also undertake related special projects and other duties as assigned or initiated.


The Contract Manager is expected to monitor compliance of community partners with program objectives. In addition, the Contract Manager will act as SBS liaison and outline contract requirements. Responsibilities will include but not limited to:


-Initiate and manage the end-to-end contract management process for contracts within the portfolio as described above. Process steps include scope development, registration, monthly review and payment on requisitions, close outs, etc.

-Ensure timely registration of all contracts.

-Ensure timely communication and coordination of events and training requiring SBS staff representation.

-Maintain frequent communication with community partners to monitor performance and provide timely resolution of issues.

-Identify and escalate red flags issues that negatively impacts the timely registration of contracts

-Maintain files on all contracts and correspondence.

-Develop appropriate scope(s) of work and metrics for contracts in coordination with Program team and SBS Legal.

-Review and enter contract budgets, and modifications via PASSPort.

-Assist in compiling progress reports for senior staff.

-Conduct virtual or on-site visits to review vendor performance and compliance.

-Contract Evaluation

-Assist in the creation of year-end contract reports.

-Conduct community partners’ performance evaluations.

-Review submitted financial and performance reports for approval.

Preferred Skills

-At least one (1) year of successful managing performance-based contracts in the not-for-profit or government sector.

-Knowledge of public accounting in government or not-for-profit environment.

-Highly developed collaboration skills and ability to balance broad program goals with follow-through required of New York City contracts.

-Strong working knowledge of PASSPort, FMS, Microsoft Word, Excel, Access, and PowerPoint.

-Capable of working in a fast-paced environment, managing multiple projects simultaneously, and prioritizing assignments.

-Strong presentation, writing, and communications skills.

-The ability to conduct and facilitate interviews, workshops, process overviews, and meetings with subject matter experts with a diverse array of Agency and Community Stakeholders.

-The ability to actively listen and synthesize disparate viewpoints into a shared plan of action.

-A proven ability to meet project goals and objectives of complex client engagements.

-Excellent research, analytical and problem-solving skills required.

-Experience with managing, coordinating and overseeing small to large events.

To Apply

THIS POSITION IS OPEN TO CANDIDATES WHO ARE IN THE CLERICAL ASSOCIATE TITLE (OR OTHER COMPARABLE TITLES), THOSE WHO ARE REACHABLE ON THE CIVIL
SERVICE LIST AND THOSE IN THE 55-A PROGRAM. PLEASE INDICATE IN YOUR COVER LETTER IF YOU ARE PERMANENT IN THE TITLE OR ARE REACHABLE ON THE CIVIL SERVICE LIST.

All Applicants: Go to www.nyc.gov/jobs search for Job ID: #702757

Current SBS Employees: Please email your resume and cover letter including the following subject line: Contract Manager and send to careers@sbs.nyc.gov

Note: We appreciate the interest and thank all applicants who apply, but only those candidates under consideration will be contacted.

If you do not have access to email, mail your cover letter & resume to:

NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza, 11th Floor
New York, New York 10006

CLERICAL ASSOCIATE - 10251

Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

-At least one (1) year of successful managing performance-based contracts in the not-for-profit or government sector. -Knowledge of public accounting in government or not-for-profit environment. -Highly developed collaboration skills and ability to balance broad program goals with follow-through required of New York City contracts. -Strong working knowledge of PASSPort, FMS, Microsoft Word, Excel, Access, and PowerPoint. -Capable of working in a fast-paced environment, managing multiple projects simultaneously, and prioritizing assignments. -Strong presentation, writing, and communications skills. -The ability to conduct and facilitate interviews, workshops, process overviews, and meetings with subject matter experts with a diverse array of Agency and Community Stakeholders. -The ability to actively listen and synthesize disparate viewpoints into a shared plan of action. -A proven ability to meet project goals and objectives of complex client engagements. -Excellent research, analytical and problem-solving skills required. -Experience with managing, coordinating and overseeing small to large events.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.