New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies.

Office of Strategic Operations:
The Office of Strategic Operations (OSO), led by the Chief Strategy Officer, is responsible for managing high-priority agency-wide or citywide initiatives that support the growth of emergency management at both our agency and the City at large. OSO works to provide innovative proposals to continuously improve our internal, interagency, and externally facing operations.
To accomplish its goals, OSO is organized into three units:
(1) Analysis & Evaluation Unit
(2) Strategy & Innovation Unit
(3) Continuity of Operations Unit

The COOP Unit manages internal and external continuity planning for New York City, to include City agency outreach, training, exercises, technology coordination, reporting, and program support. The COOP Specialist will be responsible for supporting NYCEM’s internal continuity program as well as contributing to citywide COOP program across participating City agencies. The ideal candidate will have previous COOP and / or emergency management experience, project management skills, interpersonal communications skills and experience with stakeholder engagement, and the ability to work in a fast-paced environment.

The COOP Specialist reports to the COOP PM and will conduct the following duties:

- Support NYCEM’s internal continuity program, including COOP plan maintenance and updates as well as annual COOP exercise development and delivery;
- Manage a portfolio of City agencies, supporting them in planning, training, and exercising their agency COOP plans and enhancing their COOP programs;
- Support the citywide account and associated training for the City’s emergency mass notification platform;
- Manage multiple projects independently and provide project management support within specified deadlines;
- Create polished materials for a variety of audiences, including City executives, focusing on grammar, formatting, and standardization;
- Help to expand the City’s COOP practices through thought leadership; and
- Support NYC COOP program elements, strategic initiatives, and special projects, as assigned.

The selected candidate will be assigned to periodic Emergency Operations Center team and will be expected to work non-business hours during emergencies. The selected candidate will also participate in drills and exercises, assist with Ready NY presentations to external groups, and will undertake special projects as assigned.

**PLEASE NOTE THE FOLLOWING:

- The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.


- IN ORDER TO BE CONSIDERED FOR THIS JOB, PLEASE SUBMIT A SEPARATE COVER LETTER IN THE ATTACHMENTS SECTION OF THE APPLICATION PORTAL.

1. A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or

2. A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or

3. A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.

4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.

Special Note:
To be eligible for placement in Assignment Level II, individuals must have, after meeting the minimum requirements, one additional year of professional experience as described in ""1"" above.

- Experience in governmental or business continuity - Experience in emergency management - Analytical experience (both qualitative and quantitative) - Excellent oral and written communications skills - Stakeholder engagement and interpersonal skills - Ability to manage multiple competing priorities in a fast-paced, high stress environment - Professional certification in business continuity (e.g., ABCP or CBCP) - Comfortable with public speaking and possessing facilitation skills - Prior experience working with business continuity software - Prior experience working with emergency notification tools - Graduate degree from an accredited school in a relevant field **Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.**

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.