The Department for the Aging (NYC Aging) is seeking a highly motivated Computer & Technology Skills Instructor to provide employment-oriented training to Senior Community Service Employment Program (SCSEP) participants in topics including: computer/digital literacy, Microsoft Office 365 (Word, Excel, etc.), OneDrive/SharePoint, emailing, calendaring, smartphone usage, virtual conferencing, and other skills to prepare older adults to re-enter the workforce for both remote and in-person employment. Candidate must have experience in designing and delivering curricula and lesson plans in a virtual setting. Experience with LMS preferred but not required. Instructor must be able to conduct training in both a virtual and in-person classroom.

- Create curriculum and deliver lessons to older adult workforce participants both virtually and in-person. Curriculum topics include general digital literacy, Microsoft Office, remote work techniques and etiquette, participation in and management of virtual conferencing, use of smartphone for employment, use of technology in job search, resume, research, and job interviews, etc.
- Provide instructions, coaching, and motivation to help older adults overcome obstacles in learning technology in order to obtain employment.
- Manage classroom to create an environment conducive to learning.
- Align training to the mission of the Senior Community Service Employment Program on a continual basis.
- Manage and update system of tracking participants borrowing Chromebook.
- Maintain log of hardware inventory and technical issues of classrooms,
- Design and administer assessment for pretest and learning outcome measurement.
- Report all classroom and trainee issues to Skills Center Manager with proper documentation.
- Participate in mandatory training, meetings and other activities sponsored by NYC Aging as needed.
- Assist Senior Director, Deputy Director and Training Center Manager in operation of program.
- Work closely with job development staff to provide input on participants who are job ready and can be referred for job openings.
- Work closely with the Skills Center Manager to develop a system to track individual participant attendance and learning progress.
- Stay up-to-date on computer technology and labor market trends to modify and adjust curriculum as needed.
- Make recommendations for job ready trainees and keep full and timely record of trainees’ works, and prepare periodic reports to Skills Center Manager.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

- One year of full-time (or equivalent) experience in designing curriculum and teaching technology related topics in higher education, non-profit organizations, or government agencies a plus. - Well-versed and well-rounded in technology. - Proficient with Microsoft Office experience with Microsoft Power Automate. - Candidate must be flexible, creative and be able to adapt. - Ability to research and learn about new teaching methods or programs is a plus. - Candidate must express passion about teaching and training. - A baccalaureate degree in Information Technology/Computer or Business a plus. - Experience with workforce and/or vocational training preferred. - Experience with older adults and diverse populations preferred. - Excellent communication skills (written and verbal).

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.