The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.

The Division of Economic and Financial Opportunity (DEFO) is committed to encouraging a competitive and diverse New York City business environment by promoting the growth and success of small businesses, with special emphasis on historically underserved groups, and ensuring their meaningful participation in the government procurement process.

The goals of the division are to increase and retain the number of certified minority and women-owned business enterprises (M/WBE); increase the number of M/WBEs winning government contacts and increase overall M/WBE participation in private and public sector contracting.

Under the supervision of the Field Audit Supervisor, the Compliance Auditor will conduct activities to ensure the division meets its obligation to audit the mandated percentage of certification applicants annually, and conducts additional audits, as needed. Tasks will include, but not be limited to the following:

- Review and analyze documents received as part of the MWBE, LBE and EBE certification application process (including, but not limited to, financial records, payroll and employee records, tax documents and contract files) to ensure validity, accuracy, and completeness;

- Conduct site visits/desk audits by interviewing certification applicants and reviewing business records to probe complexities relevant to eligibility determinations and evaluate factors or conditions relevant to business operations (e.g., workspaces, equipment, inventory, vehicles, and staffing);

- Make eligibility recommendations based on thorough analysis of business documentation submitted by applicants Contact clients and SBS vendors via telephone and written correspondence to assist with the completion of the certification application process;

- Draft Certification denials and revocation letters for the Field Audit Supervisor’s review;

- Maintain confidential data securely and appropriately as well as routinely update client management system;

-Support inquiries via MWBE certification helpline and the MWBE Certification email accounts process all lead requests in the Certification System;

- Handle archiving/records keeping tasks; establish and maintain comprehensive, secure, and retrievable files; process partner agency addendums;

- Provide excellent customer service and interactions with clients;

- Conduct additional research on applicant businesses and relevant business owners as needed;

- Assist with special projects as needed;

Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.

- Comfort working in a fast-paced environment, managing multiple projects simultaneously and prioritizing assignments - At least 2 years of experience handling and analyzing business and financial documents in an analytical role, e.g., corporate by-laws, partnership agreements, tax returns, and bank statements - Outstanding verbal and written communication and interpersonal skills - Professionalism, strong work ethic, sound judgment and attention to detail - Proficiency in MS Word, Excel and comfortable learning new computer programs - Experience working with cross-functional teams and diverse groups of people - Fluent in Spanish, Mandarin, Cantonese, Korean, and Haitian Creole a plus.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.