THIS POSITION MAY BE ELIGIBLE FOR REMOTE WORK FOR UP TO 2 DAYS PER WEEK, PURSUANT TO THE REMOTE WORK PILOT PROGRAM.

The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances the daily economic lives of New Yorkers to create thriving communities. DCWP licenses more than 45,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws that apply to countless more. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. DCWP also conducts research and advocates for public policy that furthers its work to support New York City’s communities. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp or on its social media sites, Twitter, Facebook, Instagram, and YouTube.

The Communications & Marketing Division is responsible for promoting the Agency’s work through multimedia channels to reach and engage New York City’s diverse communities.

The Community Producer will report to the Digital Communications Director. Duties of the Community Producer will include:

- Develop and produce engaging content, including short- and long-form videos, to inform public on DCWP’s programs and services;
- Coordinate with internal teams and external stakeholders, including but not limited to consumers, workers, consumer and labor rights advocacy groups, and business industry associations to better understand community needs and effective content strategies;
- Attend and record community events and public meetings to cultivate strong relationships and gather public insights to help guide content creation that is culturally relevant and accessible;
- Provide audience-tailored marketing and outreach materials for Agency digital projects, including the Agency’s intranet, website, social media platforms, and multimedia presentations.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

- Strong storytelling ability to craft engaging content tailored to diverse audiences. - Strong project management skills to coordinate all aspects of video production, from pre-production to post-production, with a high degree of detail and accuracy. - Knowledge and experience in camera operation, lighting, sound, and video formats. - Proficiency in creative design and video editing software like Adobe Creative Suite (Adobe Premiere , After Effects, Illustrator, Photoshop, InDesign) as well as ability and aptitude to quickly learn new computer programs and technology. - Motion graphic animation skills a plus. - Knowledge of basic design and accessibility standards. - Understanding of trends and best practices for community outreach using social media networks, slideshow presentations, and other digital communications channels. - Excellent written and verbal communication skills. - Bilingual capacity a plus.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.