Community Linkage & Referral Liaison, Bureau of Brooklyn Neighborhood Health
- DEPT OF HEALTH/MENTAL HYGIENE
- Full-time
Location
BRONX
- No exam required
Department
CHECW - BKLYN.NEGHBHD HLTH.
Job Description
The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an unwavering grounding in history and structural analysis, CHECW works to increase visibility of the harm perpetuated by centuries of racist, socially unjust policy while pushing towards redress for the most impacted NYC communities. CHECW addresses inequity across community and healthcare systems in partnership with community, faith-based, and health care organizations. CHECW's work focuses on social determinants of health, including environmental and commercial determinants, and addresses both upstream and downstream factors to improve health and well-being of New Yorkers. CHECW is comprised of the Bureau of Bronx Neighborhood Health, the Bureau of Brooklyn Neighborhood Health, the Bureau of Harlem Neighborhood Health, the Bureau of Chronic Disease Prevention, the Bureau of Health Equity Capacity Building, the Bureau of Equitable Health Systems, and the Bureau of Finance, Administration and Services.
The division's Deputy Commissioner also serves as the Agency's Chief Medical Officer. The Bureau of Brooklyn Neighborhood Health: Formerly known as the Brooklyn Neighborhood Action Centers, the Bureau of Brooklyn, Neighborhood Action Centers, the Bureau of Brooklyn Neighborhood Health will continue to provide oversight and leadership in programming and planning for the Brownsville Neighborhood Health Action Center with satellite programming and planning also occurring at the Bedford and Bushwick District Health Offices. This bureau will support programming, planning and research opportunities to address racial inequities resulting in premature mortality in Central Brooklyn. Reporting to the Bronx Family Wellness Suite Manager and working in partnership with other prenatal health programs out of CHECW and other BNH programs that address the social determinants of perinatal health, the Bronx Community Linkage & Referral Liaison will be primarily responsible for managing and expanding the stakeholder engagement and linkage programming for the Bronx Family Wellness Suite (FWS).
DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- With support of the FWS manager and the broader FWS Community Linkage & Referral Liaison team, develop comprehensive portfolio to support stakeholder engagement and linkage referrals.
- Build and maintain relationships with Bronx hospital, clinical, mental health and social service providers which oversee services/programs identified as priority for Bronx FWS clients.
- Lead in the management and facilitation of the Birth Equity Advisory Board, with the support of the rest of the FWS team, to regularly engage the key FWS stakeholders that interface and refer to the programming, including Citywide Doula Initiative partners, doulas, hospitals, clinics and other Bronx community based and social service programs.
- Oversee outreach activities that promote an increased awareness of the Bronx Family Wellness Suite programming including its client referral services into programs like the Citywide Doula Initiative and those providing mental health support services.
- Facilitate referrals into the Citywide Doula Initiative and other perinatal health programs partnered with the Family Wellness Suites for resources that support perinatal health and social service needs.
- Manage all promotion and recruitment into the stakeholder engagement programming for the FWS. This includes the management of electronic registration or presentation platforms as well as the development of flyers or communications requests for these.
- Maintain the records of the stakeholder engagement and linkage referral portfolio of programming, including the management of attendance sheets, assessment tools, and other related forms.
- Support the administrative needs of the stakeholder engagement and linkage referral programming portfolio.
- With support of evaluation colleagues and FWS leadership, develop appropriate continuous quality improvement and/or evaluation tools for all stakeholder engagement and linkage referral programming and participate in their data analysis and regular reporting.
- As a team player, support the promotion of other suite programming portfolios.
- Support the suite with ensuring successful client intake, referrals to services, and management of appropriate client management software.
- As a Certified Lactation Counselor (CLC), or soon to be CLC, provide support in increasing utilization of the FWS lactation room and other lactation clinic programming as necessary.
- Support other Bronx and expanded FWS programming as necessary. May also collaborate with other birth equity programming at the agency which partner with the FWS, as deemed necessary by FWS leadership.
- Other duties as assigned by supervisor and FWS leadership. Must be able to lift up to 30 pounds
PREFERRED SKILLS:
- Strong understanding of and commitment to birth equity and public health.
- Strong presentation and public speaking skills.
- Experience working with community members and organizations.
- Understanding of and experience with community development around health issues in urban, underserved neighborhoods.
- Comfortable working in a community setting with diverse populations.
- Strong coordination and organizational skills.
- Detail oriented and able to manage projects and work independently.
- Positive attitude, strong work ethic, and excellent interpersonal and team player skills.
- Proficient with Microsoft Office Suite, including Word, Excel, and PowerPoint.
- Open to flexible work hours, including some work in the evenings and/or on weekends.
- Hold certification as a Certified Lactation Consultant or have interest in pursuing this certification.
- Bilingual (Spanish)
Why you should work for us:
- Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.
Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.
Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!
The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.
COMMUNITY COORDINATOR - 56058
1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
716761
Title code
56058
Civil service title
COMMUNITY COORDINATOR
Title classification
Non-Competitive-5
Business title
Community Linkage & Referral Liaison, Bureau of Brooklyn Neighborhood Health
Posted until
2026-06-20
- Experienced (non-manager)
Job level
00
Number of positions
1
Work location
1826 Arthur Ave., Bronx
- Health