The NYC Public Engagement Unit (PEU) identifies and executes proactive strategies to connect more New Yorkers to key City services. Relying heavily on data analytics, new technologies, and large-scale outreach tactics, the unit identifies New Yorkers in need of assistance and helps them navigate and obtain City services.

The Public Engagement Unit’s (PEU) Special Projects team works full-time to support all PEU units – Home Support Unit, Tenant Support Unit, and GetCoveredNYC, – while remaining flexible enough to take on the coordination of new projects based on the City’s most urgent priorities. As the City’s in-house “campaign” experts, PEU’s Special Projects Team leverages interagency resources, City staff volunteers, and technology in agile and creative ways to design and implement new outreach strategies for the City’s most pressing initiatives.

PEU is seeking one (1) Community Coordinator to function as a Community Engagement Coordinator for the Special Projects team. This individual will report to the Special Projects Deputy Director and work in close partnership with Senior Leadership, the Public Engagement Unit (PEU), agency partners, and other internal and external stakeholders to support City-wide initiatives. The Community Outreach Coordinator will work in collaboration with one or more of the outreach departments listed below:

The Home Support Unit (HSU) conducts outreach to landlords and brokers (LLBs) to identify vacant homes for voucher holders living in shelters. HSU supports LLBs through the entire process of
working with the City to ensure that they have a positive experience and choose to continue to provide units to voucher recipients in the future.

Tenant Support Unit (TSU) proactively engages tenants to help them navigate a wide range of housing issues - from high rents to potential evictions. TSU is the home of the Tenant Helpline, the Universal Access to Counsel team (UATC), the Rent Freeze team (RF), and Tenant Support Unit outreach team.

Get Covered NYC (GCNYC) is a team of multilingual public health education professionals who proactively identify uninsured New Yorkers and help them get enrolled in health insurance.


The Community Engagement Coordinator will:

- Provide programmatic support and logistical planning for Outreach teams and the
Outreach Directors.

- Oversee community engagement projects and operations for multiple outreach teams
(specifically supporting Outreach Leads and Specialists) to ensure daily community
support and analysis goals are met.

- Identify new opportunities to support agencies and initiatives by leveraging existing
outreach staff, data and technology.

- Partner with internal and external stakeholders to effectively coordinate and analyze
housing and/or healthcare outreach efforts across NYC.

- Track program progress towards qualitative and quantitative goals and provide regular
reports to internal and external stakeholders.

- Evaluate program performance to inform key decisions about PEU initiatives, including
program goals, paid media, and community engagement campaigns.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

- 1+ year working in community, issue, labor, or political organizing. - Strong, effective, written, and oral communication skills in English Spanish or other language skills a plus. - Ability to closely track metrics and outreach outcomes - Familiarity with New York City government, housing and/or healthcare issues, and a commitment to helping others is preferred. - Ability to work well with others, developing productive relationships. - Demonstrated management experience. - Enthusiasm and a commitment to helping connect New Yorkers to city services. - Success in managing multiple tasks and projects with the ability to thrive in a fast-paced work environment. - Build knowledge of appropriate and available community services and resources to make connections and strengthen our ties to the community - Flexibility and ability to adjust to special assignments or projects as needed. - Experience working with confidential and sensitive information and clients.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.