Under general supervision, with latitude for independent initiative and judgment, the selected candidate will supervise, plan, implement, coordinate, monitor and/or evaluate Resident Watch activities at NYCHA developments. Responsibilities will include but are not limited to the following:

1. Conduct outreach to NYCHA residents and assist supervisors/volunteers with recruitment efforts; set up patrols and explain the duties of Resident Watch captains, co-captains, and floor captains.
2. Conduct unannounced inspections of buildings where there is an active Resident Watch patrol.
3. Assist in the resolution of Resident Watch related issues, alongside Property Manager.
4. Conduct and attend Borough wide and/or local patrol meetings.
5. Coordinate and facilitate staff meetings, training sessions and community meetings as required (i.e. Resident Watch Supervisor, Police Service Area and Community Board meetings).
6. Maintain program records, written reports, daily and monthly statistics.
7. Conduct regular audits of program files to ensure compliance with guidelines and protocol.
8. Coordinate training of new Resident Watch staff.
9. Mediate conflict resolution in assigned areas.
10. Coordinate timely and accurate submission of employee related documents (i.e. time & attendance, resignations, etc.).
11. Assist with any special Safety and Security Department initiatives and/or assignments.

NOTE: Office of Safety and Security employees are required to hold all confidential information in trust and strict confidence; unauthorized information sharing is strictly prohibited.

Additional Information

1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.