Community Associate
- DEPT. OF HOMELESS SERVICES
- Full-time
Location
MANHATTAN
- No exam required
Department
Family Services
Job Description
This vacancy has now expired.
PLEASE NOTE PROPOSED SALARY RANGE FOR THIS POSITION $41,887-$48,170
The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency’s Single Adult, Adult Families and Families with Children’s intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City’s most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year. This division will consolidate all of DHS’ intake and assessment positions, which includes all the Preventive Assistance for Temporary Housing (PATH), and the Intake, Assessment & Capacity Management.
The Department of Homeless Services (DHS) is recruiting for one (1) Community Associate who will:
- Interact with the various communities DHS serves to keep residents informed of the programs and services available to the homeless population. Interview families within the various communities and issue social service referrals. Attend onsite/offsite/ community meetings to share important issues affecting the homeless population and the unit’s daily operation. Able to offer insight for improvement.
- Maintaining liaison with various community shelters to convey placement information and facilitate transportation. Assist the Community Coordinator with handling onsite/offsite client inquiries with the highest level of confidentiality and sensitivity, during the application process.
- Record all information pertaining to client information and social service referrals utilizing the on-line CARES and Q-Flow, accurately input codes to register applicants for temporary housing office.
- Perform high level responsible clerical duties, as assigned by the Site Manager, such as prepare written monthly, quarterly, and annual administrative statistical and narrative indicator reports that would share information in regards to shelter placements. Collect, analyze and evaluate on-site and statistical data from various sources, and communicate the results to superior; and maintain liaison with various units to be able to process schedule reports, coordinate and prepare case files and documents.
Qualification Requirements
1. High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
2. Education and/or experience which is equivalent to "1" above.
- Able to work independently in a fast-paced social services environment. - Excellent communication and organizational skills. - Bilingual skills a plus.
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Job ID
607489
Title code
56057
Civil service title
COMMUNITY ASSOCIATE
Title classification
Non-Competitive-5
Business title
Community Associate
- Entry-Level
Job level
00
Number of positions
1
Work location
151 East 151st Street
- Social Services