With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city.

The Office of Change Management designs strategies and co-sponsors projects to empower individuals to re-envision their duties and adopt new work experiences. Through the successful implementation of typically enterprise-wide projects, OCM builds individual adaptability and increases Agency's agility.

As the Agency is transitioning from one enterprise-wide software system to a new one, we seek a digital literate student to assist the Office of Change Management. The student would learn about Change Management Principles, practice of Project Management, the design and delivery of trainings, and the implementation of an enterprise-wide client management system. We are looking for a Change Management Intern to support the team in the following areas:

Coordinating Change Management training events and pre-event activities:

- Assist with scheduling activities.

- Follow-up and coordinate with training event environment set-up, etc.

- Update video and printed training materials.

- Assisting with Virtual Trainings.

- Assist attendees with technical issues.

- Monitoring break-out rooms.

- Capture feedback from users to collaborate with FAQs and training enrichment.

COLLEGE AIDE (ALL CITY DEPTS) - 10209

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

- Strong digital experience with Internet use, such as online purchasing a plus. - Strong understanding of using secure environments, such as Google Classroom preferred. - Proficient use of Windows-based products: MS Office, and Windows/Mobile Apps a plus. - Ability to multitask and work collaboratively with staff and NYC Aging service providers.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.