About TRS:

Since 1917, the Teachers’ Retirement System of the City of New York (TRS) has been securing better futures for NYC educators. With a pension fund valued at approximately $123 billion, TRS serves over 274,000 members, providing them with retirement, disability, and death benefit services.

At TRS, we seek dedicated professionals who are passionate about their work and committed to excellence. We pride ourselves on our member-centric culture, focused on delivering outstanding service and support to our members.

Position Summary:

We are seeking a Cloud Engineer to design, implement, and support Microsoft 365 and Azure environments. This role leads Exchange Online and Entra ID operations, drives automation using PowerShell, and ensures secure, compliant collaboration across Teams, SharePoint, and OneDrive.

The Cloud Engineer will also support hybrid identity, Azure infrastructure, and PKI, serving as a subject matter expert and escalation point for cloud services.

Key Responsibilities:

Exchange Online Administration
- Manage mail flow, transport rules, spam/phishing protection, and connectors
- Administer mailboxes, archives, permissions, and delegated access
- Troubleshoot mail flow and delivery issues (NDRs, routing, permissions, logs)
- Develop automation and report using PowerShell

Microsoft 365 Management
- Support OneDrive lifecycle, policies, and provisioning
- Assist with Teams and SharePoint governance and access control
- Configure and maintain Security & Compliance features (DLP, retention, eDiscovery)

Entra ID (Azure AD)
- Manage users, groups, and role-based access (RBAC)
- Configure Conditional Access and multi-factor authentication (MFA)
- Support SSO integrations and federation troubleshooting


Infrastructure & Azure
- Support Windows Server, Active Directory, DNS, and DHCP
- Maintain hybrid identity environments and support domain migrations
- Support Azure IaaS, including virtual machines, storage and networking

Security & Automation
- Support M365 security, including Defender for Office 365
- Maintain configurations aligned with CIS and NIST standards
- Develop and maintain PowerShell automation

Collaboration & Projects
- Contribute to M365 and cloud initiatives (migrations, governance, tenant configuration)
- Partner with senior engineers on escalations and complex issues
- Document processes and share knowledge across the team

IT INFRASTRUCTURE ENGINEER - 06796

Minimum Qualifications

1. A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to the projects and policies required for the particular position; or,
2. Education and/or experience which is equivalent to "1" above.

Preferred Skills

- Hands-on experience with Exchange Online administration (mail routing, message tracing, mailbox migrations, retention policies) - Strong knowledge of Microsoft 365 services (Teams, SharePoint, OneDrive) - Practical experience with Azure AD/Entra ID (MFA, Conditional Access, RBAC, group management) - Solid understanding of Active Directory (GPOs, DNS, hybrid identity) - Proficiency in PowerShell for administration and automation - Experience with Defender for Office 365, anti-phishing policies, and security baselines - Familiarity with Intune/MEM for device compliance and M365 policies - Understanding of email authentication (SPF, DKIM, DMARC) - Windows Server and OS administration experience

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.