About the Agency:

The New York City Department of Housing Preservation & Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city’s neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love.

- We maintain building and resident safety and health
- We create opportunities for New Yorkers through housing affordability
- We engage New Yorkers to build and sustain neighborhood strength and diversity.

HPD is entrusted with fulfilling these objectives through the goals and strategies of “Housing Our Neighbors: A Blueprint for Housing and Homelessness,” Mayor Adams’ comprehensive housing framework. To support this important work, the administration has committed $5 billion in new capital funding, bringing the 10-year planned investment in housing to $22 billion the largest in the city’s history. This investment, coupled with a commitment to reduce administrative and regulatory barriers, is a multi-pronged strategy to tackle New York City’s complex housing crisis, by addressing homelessness and housing instability, promoting economic stability and mobility, increasing homeownership opportunities, improving health and safety, and increasing opportunities for equitable growth.


Your Team:

The Division of Human Resources, led by the Assistant Commissioner of HR for the Department of Housing Preservation and Development, works closely with All offices to achieve the agency’s mission. The Division of Human Resources includes the following operational units:
- Talent and Acquisition
- Civil Service Management
- Payroll
- Timekeeping
- Benefits
- Operations
- Training
- Employee Relations
- Investigations and Conflict Resolution

Under the direction of the Director of Civil Service Management, the Civil Service Management Unit is responsible for managing the strategy and efficiency of the Civil Service Management Team, which includes troubleshooting any issues that may arise, new hire and civil service onboarding process, promotions, salary adjustments and transfers.

Your Impact you will work collectively with the Director of Civil Service Management and other HR Civil Service Generalists to strategically help employees navigate the civil service process to aide in HPD’s Provisional Reduction Plan, thus assisting with the agency’s career mapping and employee retention goals.

The Human Resources Division provides employment services and resources to internal and external customers in a courteous, professional and accessible manner. Our goal is to recruit and retain a talented, driven workforce to further the mission of creating and preserving affordable housing. Under the general direction of the Director of Civil Service Management the Civil Service Generalist will serve as part of a team and will be responsible for providing statistical data analysis and reporting for the Human Resources Division. The Civil Service Generalist will also support staff members on a variety of Human Resources programs and provide counsel and advice to staff as appropriate regarding the Civil Service Process.

Key Responsibilities:
Utilizing NYCAPS for new hire entries, civil service actions; completing employee status changes regarding promotions and payroll adjustments. Preparing standardized monthly, quarterly and ad-hoc CHRMS reports; (provisional status, separations, pending PARs, etc.). Creating and maintaining a master file to store HR-related reports. Providing back-up in varied HR functions, and HR-related special projects. Function as a subject matter expert on NYCAPS employee functions and updates. Answers inquiries/Resolves problems/Responds to request via telephone, email, and in person. Identifies issues or questions that need to be escalated. Escalate issues to appropriate contact, routes call as appropriate. Assists in the continuous development and improvement of processes, continually looking for opportunities to streamline and improve internal procedures regarding the civil service process. Conduct civil service hiring pools and perform civil service-related actions (DP-72’s transfers, list management, etc.) Process new hires and present pertinent HR information during onboarding. Communicate with internal units/divisions and oversight agencies (including the Office of Management and Budget and the Department of Citywide Administrative Services (DCAS) regarding requests for civil service actions. Work with employees and manage the agencies compliance with the Department of Investigation. Manage release letters from employees coming to and leaving the agency. Performs related duties as required.

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

Knowledge of NYC personnel policies and procedures, Civil Service Rules and Regulations a plus. Experience with PMS, PRISE, and CHRMS. MS Access & Microsoft Word and Excel a plus. A high degree of professionalism and discretion, with the ability to maintain complete confidentiality of extremely sensitive, proprietary information. Strong verbal and written communications skills, Experience performing data entry and processing high volumes of information and the ability to work on multiple projects concurrently. Ability to manage multiple projects with various deadlines simultaneously. Ability to work with varied teams and personalities. Ability to complete and prioritize work with little supervision.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.