The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

The Strategic Partnerships Division supports the vision, mission, and direction of the agency by working across all DYCD program areas to create partnerships and strategies that enhance the quality of work done by DYCD and our contracted providers. The goal of the Strategic Partnerships unit is to strengthen our connections to neighborhoods throughout NYC and deepen our impact to better support community needs and positive experiences provided by our programs.

DYCD is recruiting for a Chief of Operations in our Strategic Partnerships Division. Under the supervision of the Deputy Commissioner of Strategic Partnerships, the Chief of Operations will be responsible for supporting the daily operations of Strategic Partnerships, The Gun Violence Prevention Task Force, and the Office of Neighborhood Safety to ensure the smooth and efficient alignment of the Division’s efforts with agency goals.

The Chief of Operations will:
1. Define, implement and review departmental operational policies and goals

2. Participate in the planning and enhancement of policies and procedures by interfacing with area
residents, Community Based Organizations. community boards, institutions, public health, law
enforcement, etc.

3. Provide guidance and specialized support to unit managers to strengthen the Division’s alliance
and engagement with key Stakeholders

4. Cultivate and maintain relationships with community partners to optimize enrichment and
intervention resources in an effort to reduce youth crime, violence and victimization

5. Stays apprised of emerging trends and best practices. Effectively collaborate to develop
problem-solving solutions to improve Neighborhood Safety

6. Support the creation of a continuum of care framework for victims of violence

7. Develop key performance indicators and metrics across all units within the Division

8. Monitor and evaluate operational performance

Required skills and qualifications 1. A Bachelor’s degree in Business Administration, Operations Management, or a related field is typically required; a Master’s degree is preferred. 2. Project management skills with the added experience in crisis management 3. Proven experience in operations management or a similar role, with a strong understanding of community engagement and resources 4. Strong verbal and written communication skills to effectively interact with staff

ADMINISTRATIVE COMMUNITY RELAT - 10022

1. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U. S. Secretary of Education and by the Council for Higher Education Accreditation (CHEA) and four years of satisfactory, full-time community liaison, community organization or community relations experience, at least two years of which must have been in a broad administrative or policy-making capacity with responsibility for planning, organizing, coordinating, developing, evaluating and/or administering a large community service program or activity; or
2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and eight years of satisfactory, full-time experience as described in "1" above, at least two years of which must have been in a broad administrative or policy-making capacity with responsibilities as described in "1" above; or
3. Education and/or experience equivalent to "1" or "2" above. Undergraduate education above the high school level may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, at the rate of 30 semester credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 4 years. Graduate education beyond the baccalaureate degree may be substituted for the community liaison, community organization or community relations experience, but not for the two years of broad administrative or policy-making experience described in "1" above, on the basis of 30 graduate credits from an accredited college or university (as described above) for each year of experience, up to a maximum of 2 years. However, all candidates must possess a four-year high school diploma or its educational
equivalent approved by a State’s Department of Education or a recognized accrediting organization and two years of full-time experience in a broad administrative or policy-making capacity with responsibilities as described in "1" above.

1. Six or more years of relevant professional experience, including at least two years in an executive or managerial role. 2. Advanced proficiency in Microsoft Excel (formulas, pivot tables, dashboards) and other data tools. 3. Experience developing spreadsheets, tracking systems, and performance reports. 4. Strong analytical and problem-solving skills with the ability to translate data into actionable recommendations. 5. Excellent verbal and written communication skills, with experience preparing and delivering presentations. 6. Familiarity with youth development and community-based programs. 7. Proficiency in MS Office Suite, PowerPoint, Canva, and/or Adobe Creative Suite for report and presentation design. 8. Ability to work independently in a dynamic environment, manage multiple projects, and meet tight deadlines.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.